AutoNation Dodge Ram Colorado Springs | Page 15

I worked with Brian for a few weeks over the phone and via email to identify the exact RAM 1500 that I wanted + received a purchase quote for my trade-in. We completely negotiated the deal prior to my ar via email to identify the exact RAM 1500 that I wanted + received a purchase quote for my trade-in. We completely negotiated the deal prior to my arriving at the dealership (as I live 2 hrs away), so all that was left was signing the paperwork and driving away with the new truck. More

I truly enjoyed my experience at this dealership. They were very patient and kind with me. Got me exactly what I wanted. Above and beyond service! They were very patient and kind with me. Got me exactly what I wanted. Above and beyond service! More

I made an appointment for my 15,000 mile oil change and they were ready for me. All the work was done in a timely manner and was finished in less time than I thought. A complete listing of all the work tha they were ready for me. All the work was done in a timely manner and was finished in less time than I thought. A complete listing of all the work that was done, and the charge for the service was less than I expected. I highly recommend this location for automotive experience. More

Best car buying experience ever. Very professional and dedicated team! Everyone in sales and finance made the process as smooth and enjoyable as possible. Will be recommending to any Very professional and dedicated team! Everyone in sales and finance made the process as smooth and enjoyable as possible. Will be recommending to any and all friends looking to purchase a vehicle. More

Wow - this place is outrageous. After going to this dealership 3 TIMES for not starting you think they would have gotten to the root of the problem. Well turns out that after the w After going to this dealership 3 TIMES for not starting you think they would have gotten to the root of the problem. Well turns out that after the warranty problems being fixed (exhaust leak, shifter locked, new battery, and leaking manifolds) this truck would be a champ. Well turns out I had to take it back 2 days after getting it back for manifold problems. At first I called and spoke to Lisa the service manager. She was very helpful and great to work with at first. Then when I get my truck back and a couple days later I’m told it was a loose bolt from the starter. Now after having my truck there 3 separate times for it not starting you’d think this would have been caught early on and not impeded my day shortly after picking my truck up two days prior. Well I try to speak with Lisa and left her voice mails to talk about how this problem was 1 never corrected or 2 could this could have been a mere mistake with the tech when replacing my manifolds or when I paid to have my batter replaced ($440 dollars later). I felt $220 for a loose screw adjustment and three times prior was a little uncalled for. Had she called me back and spoken to me like a supervisor should, there could have been an understanding but I’m left with no response. The advisor couldn’t tell me anything else either. I use to like this dealership but after this I will be taking my business somewhere else. The standards are just not up to par with what I call customer satisfaction. More

Took vehicle in for service. Wanted to fix driver's side axle, and check brakes. Said brakes were fine but have an oil leak from oil pan gasket. Fixed the axle and oil pan leak. Wanted to fix driver's side axle, and check brakes. Said brakes were fine but have an oil leak from oil pan gasket. Fixed the axle and oil pan leak. A couple of days later, we had rain and brakes were grinding. Will take it back later after getting some more money for this fix. Service was quick, but still costed a bunch of money. More

We were distressed that the vehicle did not include two keys or an owners manual...this was undisclosed until we were ready to drive away... keys or an owners manual...this was undisclosed until we were ready to drive away... More

The Dealer was better when we didn’t have to make appointment for oil change, now is inconvenience for a lot of people and we need to find another place for an oil change. Calling to make an appointm appointment for oil change, now is inconvenience for a lot of people and we need to find another place for an oil change. Calling to make an appointment is a pain in the neck . More

The shopping experience went well enough. Unfortunately, my post purchase experience has been pathetic. I was promised that they would get my windscreen replaced. It has been a month with no Unfortunately, my post purchase experience has been pathetic. I was promised that they would get my windscreen replaced. It has been a month with no progress. They promised to repair some body damage on the car. The did repair it but painted the repair a different color than what the car was. So it stands out like a sore thumb. Furthermore, after promising me the car is in good order with no problems, I realized on the second day of ownership that the car had an enormous oil leak! And now, since I have explained this to the dealership they refuse to answer my questions and requests. I would steer clear of this dealership More