AutoNation Chrysler Jeep West

They seemed confused on pricing for fuel filter / install. Quoted 1 price then they tried to charge another and then settled on a lesser price. install. Quoted 1 price then they tried to charge another and then settled on a lesser price. More

This is the third new Jeep I’ve purchased here. I keep coming back because the prices are great, the process is straightforward, and they make it easy to get in and get out I keep coming back because the prices are great, the process is straightforward, and they make it easy to get in and get out More

Scheduling the appointment over the phone is the best way to go with service here. The online options never confirmed appointments. But when I arrived for my appointment early they were able to get my Jeep o to go with service here. The online options never confirmed appointments. But when I arrived for my appointment early they were able to get my Jeep on and have it completed in a timely manner. The service manager and techs were all very friendly and helpful. The waiting room was clean and had tables spread out for people to use without feeling crowded. More

Friendly, welcoming, attentive, gets back with you, ERIC was amazing, he kept me informed . LOVED was amazing, he kept me informed . LOVED More

Had check engine light on. Four wheel drive not working. Live in remote mountains and need 4- wheel drive to get to home. Called dealership where bought car, couldn’t get me i Four wheel drive not working. Live in remote mountains and need 4- wheel drive to get to home. Called dealership where bought car, couldn’t get me in for a month!!! I stopped by Service department and my service rep Daniel got me in two days later. Serviced my car perfectly and I was safe to return home to over a foot of snow. So I have mixed review. Actual work always well done and actual personnel in Service department are always helpful and go out of their way to help but reservationsist did not do anything to help my desperate situation.. More

Use CJWest service dept. for oil change and other needs. They are courteous, knowledgeable, and trustworthy. The assigned tech took me out for a test run just to make sure for oil change and other needs. They are courteous, knowledgeable, and trustworthy. The assigned tech took me out for a test run just to make sure that my Grand Cherokee was working to my standards. Thank you service desk crew. More

The only problem I have is it when you have an appointment do you still have to wait an hour and a half or more. Something I don’t remember much from the past, but at least it’s a comfortable atmo appointment do you still have to wait an hour and a half or more. Something I don’t remember much from the past, but at least it’s a comfortable atmosphere and people are very friendly. More

Excellent service. Needed to move fast through the transaction because of a personal emergency, everyone did great. Needed to move fast through the transaction because of a personal emergency, everyone did great. More

I took my Jeep in for an oil change and tire rotation. I had a concern about a squeaking sound coming from my brakes. They looked at the brakes, said they were just fine (thanks for being honest with me I had a concern about a squeaking sound coming from my brakes. They looked at the brakes, said they were just fine (thanks for being honest with me) and also found a screw in one of my tires and fixed that for me. It's important to me that I am treated with honesty, and they did just that. Thank you AutoNation Chrysler Jeep West. More

Always professional, warm friendly greeting at 1st sight. Excellent customer service. You have a lifer, I love my Jeep Grand Cherokee and I love the way you make feel on every visit. Keep up the Goodness an Excellent customer service. You have a lifer, I love my Jeep Grand Cherokee and I love the way you make feel on every visit. Keep up the Goodness and your quality service. Simply the bes customer experience With your team of professionals. Kudos! Thank You! More