AutoNation Chrysler Jeep West

For picking up my brand new Jeep I made it clear multiple times in advance that I wanted to spend as little time as possible in their show room to pick-up my new Jeep. They got all the information beforehand times in advance that I wanted to spend as little time as possible in their show room to pick-up my new Jeep. They got all the information beforehand, and I was told I would be in and out within 1 hour. When I showed up, nothing was prepared at all, the whole process finally took 3,5 hours(!!) in their cold lobby. I was told from time to time that they'll pull up the vehicle any moment. When it finally was ready, I still had to go through financing, which could have well done while I was waiting. Their excuse was that they first picked the wrong Jeep for detailing, and also had to polish some scratches from transport. They could have told me long before that it'll take extra time, I'm living just 5 minutes away. I could have gone home and come back later. Reuben from financing saved the day, he was a pleasure to work with and efficient. Otherwise it would have been just 2 stars! Worst car pick-up process ever!!! They don't care about your time nor keep you in the loop. Things changed since they had parking lots full of new cars. Nowadays you're lucky to get a new car after 4 months of waiting. They know that you won't walk away at that point. :-/ I still recommend the dealership because their service department does a really great job. I had my previous Jeep always serviced there without any issues. More

Salesperson didn't really know anything about the truck we purchased. Did not know any warranty on there vehicle. Says he will call you. But never calls you back. No communication. Salesperson kept taki we purchased. Did not know any warranty on there vehicle. Says he will call you. But never calls you back. No communication. Salesperson kept taking us in the building and leaves us at a table. Still bought the truck . And not knowing nothing about the truck. I had better Salesperson person at other dealerships. And not purchased a truck there. They were very helpful. I wish AutoNation Salesperson was more helpful. More

I took my Jeep Grand Cherokee in for service for the first time since I bought it. I was five minutes early and they got me right in. They promised me it would be ready within an hour and a half, and it first time since I bought it. I was five minutes early and they got me right in. They promised me it would be ready within an hour and a half, and it was! The people in the service department for friendly and professional. No hesitations about returning for service here. More

Always courteous and professional, I trust my Jeep will always be serviced correctly and recommended repairs will be completed to the highest standards of quality always be serviced correctly and recommended repairs will be completed to the highest standards of quality More

I had another great experience at Jeep on Colfax. My Jeep needed a new gas tank which was covered under my extensive warranty, plus had regular maintenance done as well as front and back brakes some My Jeep needed a new gas tank which was covered under my extensive warranty, plus had regular maintenance done as well as front and back brakes some filters this was all done in less than two days. Mike Dolt is my service person and as always kept me informed and treated me with the upmost respect. Thank you Mike and the service techs! More

I spotted a 2016 Grand Cherokee with low miles and put in a response and had a reply right away. Jeb made contact with me and even walked out to the vehicle to answer a few questions. Made a decision over ni a response and had a reply right away. Jeb made contact with me and even walked out to the vehicle to answer a few questions. Made a decision over night, called and they set up the closing for the next day. Drove to Denver (280mi) and they had everything ready to go. Great service. Thank you, Scott More

Great service! Thank you! This is my second vehicle with AutoNation and appreciate the detail they spend on my service. Thank you! This is my second vehicle with AutoNation and appreciate the detail they spend on my service. More

Steve is the best! He always takes excellent care of our vehicles! He is knowledgeable, friendly and trustworthy. We will not trust anyone else with our Jeeps! He always takes excellent care of our vehicles! He is knowledgeable, friendly and trustworthy. We will not trust anyone else with our Jeeps! More

Chen and Nicky did a fantastic job. Very knowledgeable and went out of their way to make this an enjoyable experience. This is the 4th Jeep I have purchased there. Outstanding servic Very knowledgeable and went out of their way to make this an enjoyable experience. This is the 4th Jeep I have purchased there. Outstanding service. More

We received great service from beginning to end! Jeb was very thorough with all the details. Jeb was very thorough with all the details. More