AutoNation Chrysler Jeep West

Great experience, and easy transaction. I’d definitely buy here again. Ayden helped me through the process, and I love my new car!! I’d definitely buy here again. Ayden helped me through the process, and I love my new car!! More

Appointment was at 10am. Didn’t leave until 2pm. Oil change, tire rotation & brake check (all made during the online booking process). Appointment was booked on 12/28/2022 f Didn’t leave until 2pm. Oil change, tire rotation & brake check (all made during the online booking process). Appointment was booked on 12/28/2022 for 01/25/2023, and was told we would have to wait. Don’t offer appointments if you can’t commit to them. I understand the labor shortages happing as I am in the construction industry, but don’t over book and leave customers waiting hours. Had a missing tire valve cap, they did not even replace it. Asked about the brakes, was told they don’t see the notes from the booking we make and was told to power wash rotors?!?! I’m not confident the brakes are even checked. More

The experience of the people that took care of me was great. They acted in a very professional manner and told me exactly what was wrong about my vehicle. I like that. No beating around the bush. Thank great. They acted in a very professional manner and told me exactly what was wrong about my vehicle. I like that. No beating around the bush. Thank yall for being nice and considerate. More

Dealership is very clean. Aydin was very helpful and was quick to help me find exactly what i was looking for. The staff was very helpful and friendly with my purchase. I have Aydin was very helpful and was quick to help me find exactly what i was looking for. The staff was very helpful and friendly with my purchase. I have already told friends that are looking to purchase about AutoNation. More

I've always had a great experience with AutoNation Jeep West. I've purchased two Jeeps from them and even though I don't live close, I always go to them for my service. They go out of their way to make sur West. I've purchased two Jeeps from them and even though I don't live close, I always go to them for my service. They go out of their way to make sure I'm taken care of! More

great experience bought a Jeep because of Marek in the service department who gives great service service department who gives great service More

Attention to detail and friendly staff. New Grand Wagoneer was perfectly presented. Well done Aaron! New Grand Wagoneer was perfectly presented. Well done Aaron! More

Another AMAZING Service experience! It’s such piece of mind knowing that my Grand Cherokee is in great hands. I’m just about to hit 100k miles, and I’ve been committed to every schedule It’s such piece of mind knowing that my Grand Cherokee is in great hands. I’m just about to hit 100k miles, and I’ve been committed to every scheduled service. It still drives like new… because of this Service Department. They’ve always been straight forward and honest. I will NEVER go anywhere else! A big THANK YOU to Kevin, Scott and Mike! More

The one thing that stands out to me about the dealership is the positive energy and sales team's vibe with one another and their customers. They not only act like a family, but treat you like family as well is the positive energy and sales team's vibe with one another and their customers. They not only act like a family, but treat you like family as well. Having purchased multiple vehicles from here I have continued to impressed with the thoroughness and expedient purchasing process. Rosendo, Marco, and Xavier each made the process efficient and ensured all questions were addressed promptly. I would buy from this team again and recommend them. More

I would not recommend them for service, unless cost is absolutely no object. We purchased a used wrangler from a private party a few months ago and this was our first visit for any kind of service. We cam absolutely no object. We purchased a used wrangler from a private party a few months ago and this was our first visit for any kind of service. We came in because the engine light came on. Within a few minutes the service manager we were greeted by had run a diagnostic of the vehicle which indicated the thermostat was likely the culprit. Despite the immediate diagnosis we were told we would need to pay a $250 diagnostic charge for the technician to look the vehicle over and insure the initial diagnosis was accurate and complete. This $250 fee does not get applied to any work to be completed. I should have just left at this point, but I agreed to the $250 and also requested an oil change. The next day the call came that, yes indeed it was the thermostat housing was the issue and the cost to repair would be $320. So in my assessment, we paid $250 for the technician to verify what had already been determined within the first 5 minutes when we tool the vehicle in. We decided to take the vehicle elsewhere and the cost of the thermostat and housing replacement will be less than half of the quoted cost from AutoNation. I gave a rating of 3 vs. 1 because I do think the technicians know what they are doing and they did remedy a raddle in rear gate/spare tire for free (though the original cost of that "repair" was quoted at $80). The service manager also reduced the cost of the oil change from $119 to $89. So all in all we paid $329 for a thermostat diagnosis and an oil change. We will go elsewhere from here forward. More