AutoNation Chrysler Jeep West

Kevin is a stellar employee and has been assisting me for decades! I am so blessed to have him. decades! I am so blessed to have him. More

Simple “Jeep Wave” oil change and tire rotation, 6k mi service on my new Gladiator; had to make an appointment 3 weeks in advance. Arrive on time for my appt. Takes nearly 2 hours to complete the service service on my new Gladiator; had to make an appointment 3 weeks in advance. Arrive on time for my appt. Takes nearly 2 hours to complete the service - I didn’t complain, didn’t make some scene, treated the staff kindly. The lady checking me out was not friendly and seemed put-out when handing me my service report, and told me my keys were with the service writer. When I went to collect my keys from the service writer, he was also a bit rude and not at all friendly when I asked about an open recall and when I could get it scheduled. Seems folks working there are too busy to offer a good customer experience and that they didn’t like their jobs very much. Glad I don’t work there. I’ll try a different dealer for the next service, these folks are overworked or something - kinda felt bad for them. More

Love the service department! They make sure they can get me in when it is convenient for me. I am always satisfied when I go in for regular maintenance. They make sure they can get me in when it is convenient for me. I am always satisfied when I go in for regular maintenance. More

Overall a good experience, they fixed the problem that 2 visits to a different service center did not figure out. I did have some issues communicating with the service rep as he was almost never around, how visits to a different service center did not figure out. I did have some issues communicating with the service rep as he was almost never around, however, other team members did a great job of listening and helping. More

Dan Ocampo, Service Department Autonation Golden, is consistently excellent in providing advice, follow-up, and customer care. I purchased and have serviced at this dealership since 2015. Consistency in consistently excellent in providing advice, follow-up, and customer care. I purchased and have serviced at this dealership since 2015. Consistency in Excellence is key. More

Excellent customer service! I am always treated like family here, and travel monthly to Golden, CO, where I get my Jeep serviced. Special thanks to Kevin, Danny, and Steve for a I am always treated like family here, and travel monthly to Golden, CO, where I get my Jeep serviced. Special thanks to Kevin, Danny, and Steve for always taking care of me when I am in town! More

Sales and management staff were very personable and easy to work with. They didn’t really apply any pressure to buy on the spot, which I appreciated. to work with. They didn’t really apply any pressure to buy on the spot, which I appreciated. More

Oh My Goddess! I LOVE my JEEP Renegade so much! Sales Associate Jake Dunn and Sales Manager Alex Ertle are both Beyond Amazing, and are both Assets to AutoNation Ch I LOVE my JEEP Renegade so much! Sales Associate Jake Dunn and Sales Manager Alex Ertle are both Beyond Amazing, and are both Assets to AutoNation Chrysler Jeep West! Thank You both very much! Jake is extremely knowledgable, kind, friendly, goes above & beyond, to give an outstanding customer service experience, and I highly recommend working with him! AutoNation is an AWESOME Company to come in, and get a high-quality, cool Jeep that bestows an enchanting, warm, cozy, and friendly atmosphere. I highly recommend buying a Jeep/Vehicle from AutoNation Chrysler Jeep West! Magical Blessings! XO More

Kudos to the Great Jeep West team of Todd, Roberto, Canin & Micha (Parts Dept) who assisted my son in his purchase of a used vechicle. Thank you for taking the time to explain all of the financing opitions a & Micha (Parts Dept) who assisted my son in his purchase of a used vechicle. Thank you for taking the time to explain all of the financing opitions and your paitence with him on making a decision. This is the best dealership I worked with. Also shout out to Kevin & Matt in Service for being the backbone of the team, Brian R More

Mike Doat and Steve Johnson always take great care of my Jeeps. Great job guys! Jeeps. Great job guys! More