AutoNation Chrysler Jeep West

Jesus made purchasing a car for my daughter very easy. The entire process was handled very professionally. An excellent experience! The entire process was handled very professionally. An excellent experience! More

Thanks to Nate Stahl for helping us purchase our new Jeep Wrangler Rubicon! Autonation Chrysler Jeep West made the buying process fast, easy and painless. Wrangler Rubicon! Autonation Chrysler Jeep West made the buying process fast, easy and painless. More

Marek Kozlowski was able to get me for service at a very short notice. I have been coming back to the dealership for 10 years and Marek continues to reflect the high standards set by the dealership he is t short notice. I have been coming back to the dealership for 10 years and Marek continues to reflect the high standards set by the dealership he is the best. More

Jake worked steadily with us to find the car that would work for our needs. Alex was also extremely helpful in locating the vehicle that was just what we wanted. Jake was quite knowledgeable about all th work for our needs. Alex was also extremely helpful in locating the vehicle that was just what we wanted. Jake was quite knowledgeable about all the special functions of the car and was able to answer all my questions. More

It was a very easy and simple process. The people made it easy to check in and once the car was done they did a good job at finding you The people made it easy to check in and once the car was done they did a good job at finding you More

Thanks to Alec and Alex for helping me find my new Jeep Wrangler! Every time I go to Autonation Jeep West I receive the best customer service. I'll definitely be recommending this dealerships to others loo Wrangler! Every time I go to Autonation Jeep West I receive the best customer service. I'll definitely be recommending this dealerships to others looking to buy/lease. More

Overall the experience was positive (thanks to the sales person Chris) but there are some annoyances that came with the purchase. The car drove well on the test drive but they wanted to do an oil change person Chris) but there are some annoyances that came with the purchase. The car drove well on the test drive but they wanted to do an oil change and service, after that (and we'd already paid at this point) it drove like crap. Asked them to look at it or have the mechanic call me at least so I could hear what work was done but they never did. They have a 5 day money back guarantee, they didn't reach out about the issue they apparently caused with their service and waited until after that 5 days to reach out, coincidence? Also the oil change and service took them overnight to do?? Bought the car at lunchtime couldn't pick it up until almost 24 hours later. This is a Jeep bought at a Jeep dealership?? Didn't have the oil filter in stock?? Told us the car would be ready no later than 10:30, turns out that is the time that parts arrive... Car was supposed to have a full tank of gas, received it almost empty. Said they would fill it but I'm not going to put in a couple of gallons and then drive all the way back there (hour round trip) for 60 bucks of gas, should have sent us a prepaid gas card in the mail. Finally why does it take sooooo long to buy a car, sitting around for hours waiting for the finance guy? To run a credit card! From the moment I say I'm buying the car and the price discussion is over I think it should take no more that 30-45 mins to complete the transaction. It shouldn't take over 2 hours. More

We purchased a Jeep Grand Cherokee from this location in 2021. Took it in to be serviced in early June (for the 4th or 5th time) because the check engine light would not go off - vehicle still completely dr 2021. Took it in to be serviced in early June (for the 4th or 5th time) because the check engine light would not go off - vehicle still completely drivable. After having it for 2 weeks, they finally apparently fixed the sensor causing the check engine light issue, but broke something else in the process. Now we are told the vehicle will likely not be ready until August. That's a total of almost 3 months without use of the vehicle due to a technician's mistake. Everyone makes mistakes, but the reason for the poor review is that we were only given a rental for 5 days (and had to beg them just to get that, after the vehicle had already been in the shop for 2 weeks). All summer with no vehicle due to the dealership's error. Terrible service and we regret ever purchasing from them. More

Service was good! Only iffy thing is how long the dealership has your your vehicle for! Only iffy thing is how long the dealership has your your vehicle for! More

Paul was great to work with. Even though it took a hour and half to get an oil change he was a pleasure to work with and know it wasn't his fault for the slow service. Even though it took a hour and half to get an oil change he was a pleasure to work with and know it wasn't his fault for the slow service. More