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AutoNation Chrysler Jeep West
Golden, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We have had positive experiences with this dealership when buying our previous jeeps, and this time was no exception. Jeff Ridgley really listened to what we wanted in a 2011 Jeep Liberty and although i when buying our previous jeeps, and this time was no exception. Jeff Ridgley really listened to what we wanted in a 2011 Jeep Liberty and although it wasn't available on their lot, he arranged for the one we bought to be delivered from their S. Broadway affiliate. He didn't pressure us to purchase extras we weren't interested in. We got top dollar for our trade-in and were pleased with the financing arrangements. The friendly service department continues to treat us well. We'd ordered a clear bra and its installation was perfect. We are happy with our overall experience and recommend Go Chrysler-Jeep West very highly. More
The young man who answered the phone, Rob Barnhardt, was friendly and knowledable. He responded to (all) of my questions very quickly and returned my calls propmtly. Your location is quite far from my resi friendly and knowledable. He responded to (all) of my questions very quickly and returned my calls propmtly. Your location is quite far from my residence but because I appreciated Rob's helpful and no pressure approach, I will make the 45 minute drive down to Golden rather than going to the the dealership right down my street. More
We had a positive experience with the entire dealership. Jeff was low-pressure and upbeat. He's friendly and made us feel comfortable from the moment we walked in. We spent a great deal of time at the dea Jeff was low-pressure and upbeat. He's friendly and made us feel comfortable from the moment we walked in. We spent a great deal of time at the dealership, as it takes a great deal of time to make an informed decision about such an important purchase, and we were made to feel welcome by each employee. We had our 15 month old son with us and everyone there made him feel happy and welcome. He loved the fish and the minivan inside the dealership. Thanks to everyone for your kindness and true concern for us, our well being and our experience at Go Jeep. Thanks Jeff for being so supportive and for helping to make this happen for us. When our lease term is up, you will be the person we come to see to make another Jeep purchase. Bless you for understanding my urgency to get my son into a safer vehicle. I am beyond grateful for your help and kindness. -Sara, John and JJ More
After countless showrooms and test drives locally (Littleton area) I thought I had exhausted all dealers for a Chrylser 200 with the extras I wanted, at a fair price. Not only did they offer me the l (Littleton area) I thought I had exhausted all dealers for a Chrylser 200 with the extras I wanted, at a fair price. Not only did they offer me the lowest price by far from other dealers', but it was the perfect car. They also provided transportation for me to inspect AND complete the final purchase. (I just sold my other car) Awesome service guys! Very pleased with the car. More
The customer service stops after the papers are signed. I had a stroke of luck I picked a good vehicle but did need some parts that I didnt notice were missing. Called Used sales manager Melinda Perez and no had a stroke of luck I picked a good vehicle but did need some parts that I didnt notice were missing. Called Used sales manager Melinda Perez and not only did she literally laugh at my concern she hung up on me as our conversation went no where. This place is very unprofessional and I warn other customers not to deal with them. Spent 15.000 and this is them. Ratings speak load words look how they have been rated here compared to other locations within the same company. Save your breath and your money. The employees here have forgot that the customer is the person who puts the food on the table. Went as far as calling the store manager and there again no response. Go where your business is appreciated and forget about this place. More
These guys are your stereotypical car guys, from the sales dept. to the financing and service department. I purchased a lightly used Jeep Grand Cherokee from them which marked the beginning of my miser sales dept. to the financing and service department. I purchased a lightly used Jeep Grand Cherokee from them which marked the beginning of my miserable experience with them. To be honest and somewhat unbiased in my review, I must admit that the Jeep was a lemon. Since used vehicles don't qualify for the lemon-law the customer is out of luck. The customer's only options in dealing with a used car lemon is to go back to your dealer or contact the manufacturer. Seeing as our auto companies were busy flying corporate jets to DC to borrow money from our government, I knew I was stuck with the dealer. Go repaired the Jeep on multiple occasions. I got stuck with the inconvenience and also some car rentals so that I could go about my business. I kept the Jeep until shortly before the factory warranty expired and sold it at a terrible loss. My lesson has been to LISTEN TO CONSUMER REPORTS before you purchase a vehicle. Perhaps this site will be the "Consumer Reports" on dealers. More
Go to the Littleton dealership before you go to this one. Customer service was horrible, they took advantage of me by the old "bait & switch" method, and then wouldn't even negotiate a price with me. They to Customer service was horrible, they took advantage of me by the old "bait & switch" method, and then wouldn't even negotiate a price with me. They told me I hadn't done my homework and that I should be looking at smaller engines if I wanted my price. Well guess what, I got my DREAM car (with the V8 engine I wanted) at the littleton location for cheaper than the golden location was selling for their V6 engines. I won't recommend this dealership to anyone. More