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AutoNation Chrysler Jeep West
Golden, CO
1,124 Reviews
For residents in the west Denver area, there is no better place for Chrysler and Jeep cars and SUVs than AutoNation Chrysler Jeep West. Our state-of-the-art facility features one of the largest inventories of new and used Chrysler and Jeep vehicles in the Denver area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks and SUVs for sale. Whether you're upgrading to the latest new models, or are getting behind the wheel of a Chrysler or Jeep for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,124 reviews
April 30, 2011
After countless showrooms and test drives locally (Littleton area) I thought I had exhausted all dealers for a Chrylser 200 with the extras I wanted, at a fair price. Not only did they offer me the l (Littleton area) I thought I had exhausted all dealers for a Chrylser 200 with the extras I wanted, at a fair price. Not only did they offer me the lowest price by far from other dealers', but it was the perfect car. They also provided transportation for me to inspect AND complete the final purchase. (I just sold my other car) Awesome service guys! Very pleased with the car. More
by franscram
Employees Worked With
Jeff Ridgley. Mark
April 10, 2011
The customer service stops after the papers are signed. I had a stroke of luck I picked a good vehicle but did need some parts that I didnt notice were missing. Called Used sales manager Melinda Perez and no had a stroke of luck I picked a good vehicle but did need some parts that I didnt notice were missing. Called Used sales manager Melinda Perez and not only did she literally laugh at my concern she hung up on me as our conversation went no where. This place is very unprofessional and I warn other customers not to deal with them. Spent 15.000 and this is them. Ratings speak load words look how they have been rated here compared to other locations within the same company. Save your breath and your money. The employees here have forgot that the customer is the person who puts the food on the table. Went as far as calling the store manager and there again no response. Go where your business is appreciated and forget about this place. More
by nicksfan
Employees Worked With
Joe Collins Melinda Perez
March 12, 2011
These guys are your stereotypical car guys, from the sales dept. to the financing and service department. I purchased a lightly used Jeep Grand Cherokee from them which marked the beginning of my miser sales dept. to the financing and service department. I purchased a lightly used Jeep Grand Cherokee from them which marked the beginning of my miserable experience with them. To be honest and somewhat unbiased in my review, I must admit that the Jeep was a lemon. Since used vehicles don't qualify for the lemon-law the customer is out of luck. The customer's only options in dealing with a used car lemon is to go back to your dealer or contact the manufacturer. Seeing as our auto companies were busy flying corporate jets to DC to borrow money from our government, I knew I was stuck with the dealer. Go repaired the Jeep on multiple occasions. I got stuck with the inconvenience and also some car rentals so that I could go about my business. I kept the Jeep until shortly before the factory warranty expired and sold it at a terrible loss. My lesson has been to LISTEN TO CONSUMER REPORTS before you purchase a vehicle. Perhaps this site will be the "Consumer Reports" on dealers. More
by JOcar
Employees Worked With
Jeff Oleary
January 30, 2011
Go to the Littleton dealership before you go to this one. Customer service was horrible, they took advantage of me by the old "bait & switch" method, and then wouldn't even negotiate a price with me. They to Customer service was horrible, they took advantage of me by the old "bait & switch" method, and then wouldn't even negotiate a price with me. They told me I hadn't done my homework and that I should be looking at smaller engines if I wanted my price. Well guess what, I got my DREAM car (with the V8 engine I wanted) at the littleton location for cheaper than the golden location was selling for their V6 engines. I won't recommend this dealership to anyone. More
by mlaubhan
Employees Worked With
Joe Collins, John Prohaska
