AutoNation Chrysler Jeep West

We went in to purchase a used vehicle the other night and found one in the dark we thought would work. We got qualified for a vehicle we hadnt even test drove yet. We noticed it was very basic. I explained I found one in the dark we thought would work. We got qualified for a vehicle we hadnt even test drove yet. We noticed it was very basic. I explained I didn't want a car without keyless entry and the salesman said he would have us some key fobs made making it another $500 off the price. So it was a deal. Told us to come back on Tuesday which happened to be the three days after you couldnt return the vehicle. So I was all excited to get the key fob only to find out my car is not equipped with keyless entry! Now I can not return the vehicle and I'm stuck with a minivan we overpaid for by $1000 and got nothing I had my checklist. They offered nothing in return. More

Buying a new car was a great experience with this company. As I don't live in Colorado and bought my car via phone and email, the whole proceedure was truly painless. When our car was delivered and company. As I don't live in Colorado and bought my car via phone and email, the whole proceedure was truly painless. When our car was delivered and we went to pick it up, we were greeted by our outstanding sales person. We will definitely recommend this company to all our friends. More

I took my car in for the 1st oil change and am very happy with the quality of work, attention to detail, and the professionalism of the staff. As soon as I drove into the service area, 2 gents walked up to with the quality of work, attention to detail, and the professionalism of the staff. As soon as I drove into the service area, 2 gents walked up to my car opened the hood and filled the washer fluid and the cooling fluid, they looked at my wipers (front and rear). WOW! I have never had any attention like that at any other Denver Jeep dealers. Once in and ready for service Marek advised me that there was an updated necessary to be performed on my car and that it would be done in this visit. Once again WOW! Other dealers can't wait to get you in and out. I'll be back and you can bet that when I'm ready I'll buy my new car there. More

I had i good experience in this dealer, The people were very friendly and knowledgeable about there car's and tried to help me in anyway passable. very friendly and knowledgeable about there car's and tried to help me in anyway passable. More

I gave the rating i did because i was looking for a specific vehicle and Go West was able to find it and have it ready the same day. The customer service was excellent and i had another good buying exp specific vehicle and Go West was able to find it and have it ready the same day. The customer service was excellent and i had another good buying experience at Go Chrysler, Jeep, Dodge, West. More

Freddy was extremely knowledgeable and took the time to educate us on Jeeps and the different models. He worked to get us in the right vehicle for our needs vs. the most expensive model. Great to work wi educate us on Jeeps and the different models. He worked to get us in the right vehicle for our needs vs. the most expensive model. Great to work with. More

I was looking for a new 2012 Jeep Wrangler and Go Chrysler Jeep West had the biggest selection. The salesman, Jeff Ridgley, was easy to work with and answered all my questions. It was a "no hassle" Chrysler Jeep West had the biggest selection. The salesman, Jeff Ridgley, was easy to work with and answered all my questions. It was a "no hassle" discussion when I asked for a change in the selling price. My jeep purchase was a gift for my girlfriend and Jeff helped make it a big surprise for her. He showed her all the features of her new Jeep and answered all the additional questions she had. She drove away with a huge smile on her face! I would highly recommend using Jeff Ridgley as your salesman and look forward to continued service with him. More

I received a recall notice on my Jeep Grand Cherokee. I should have known when I called for an appointment that this was not going to be a good experience. The representative did not seem familiar with th should have known when I called for an appointment that this was not going to be a good experience. The representative did not seem familiar with this recall notice. He only knew of an older recall for the same issue. The recall notice from Jeep stated that the work would take 1 1/2 hours. When I arrived I was told that it would take a minimum of 6 1/2 hours. The dealer is located in a relatively inconvenient location except for a shopping mall. Since I live in the mountains 1 1/2 drive away I could not wait this long since I had scheduled thing for the afternoon. I then asked the service person about two other minor items. One was that in multiple spots on the internet I learned that if the battery is disconnect that the seat belt and air bag light will turn on and that they can only be reset by a Jeep dealer. Multiple service agents claimed that they knew nothing about this and that I should replace the seat belt adjustor sensor. This made me very suspicious. I also asked about a fuse for the 12 volt outlet in the cargo compartment. I was told that the fuse was under the dash but later that day I learned that there is a second fuse for this outlet under the hood. More

Received good service on previously-owned Jeep, not purchased at Go Jeep. Were searching on-line for new Jeep and found specific 2011 Jeep Liberty, which we wanted at Go Jeep West. Met Rob waiting ou purchased at Go Jeep. Were searching on-line for new Jeep and found specific 2011 Jeep Liberty, which we wanted at Go Jeep West. Met Rob waiting outside front door and proceeded to test drive and make offer on trade-in of 2008 Jeep Patriot for new Jeep. After signing papers, Rob determined that, although the 2011 Jeep Liberty had all the buttons on the steering and dashboard, it did not have the internal wiring for Bluetooth connection. Rob and service department installed at no charge. We will definitely recommend Rob, service dept. and Go Jeep West! More

I hate the car buying experience, the BS, the "let me talk to my manager because I'm powerless to help you". I was looking at used trucks and saw one at Go. There were many pictures to see so I wa me talk to my manager because I'm powerless to help you". I was looking at used trucks and saw one at Go. There were many pictures to see so I was well aware of the vehicle condition, the price was clearly stated no "CAll Us". I sent an email from the website to schedule a test drive and within minutes recieved a call back and an email confirmation. I looked at the car on Friday night, it was ready at the front door, Internet sales person Fred Abrey came out, folder and plates in hand. Easy introduction and dressed casually, no suit and tie - Im a blue collar man so I appreciated it. I scoured the vehicle and asked about the "1`00+ point inspection - I wanted to SEE the form and who signed it" IT was in the folder, all 125 easily explained and attached to the other side of it and detailed list of what was found, what was fixed and what was replaced - no hassle. A carfax was provided as well. The test drive was a mix of highway and res and I liked the vehicle. Went back to office , sat down, gave Fred my particulars and he gave it to the manager who worked on 3 options. Meanwhile Fred talked about the traveling he'd done, we swapped road stories and common places lived and worked and he nver once sounded like a typical salesman. Manager beings paperwork over, I go over the 3 options and he tells me if Im interested, to let him know. I told him I was comparison shopping and never once tried to pressure me. I really liked the experience here, freindly educated and a staff that has been at that location for 10 + years - that usually means the company treats them right. I recommend not only the Internet sales person Fred Aubrey but Go West to anyone More