AutoNation Chrysler Dodge Jeep Ram Roseville

I have not dealt with anyone but the customer service rep, who would connect me to the services department. I have called on three different occasions to get some assistance for my 2019 Dodge Caravan wi rep, who would connect me to the services department. I have called on three different occasions to get some assistance for my 2019 Dodge Caravan with the bluetooth delay concerning audio calls, audio streaming, and video streaming. The delay is about 3 - 5 seconds, (1) phone calls end but the timer is still running and the automated voice responds "phone call ended" 4-5 seconds after the call ended. I press "play" for a streaming audio song/message and/or video with audio, and the timer will start before you hear anything until about 4-5 seconds later; and the two will never sync up, it will remain delayed throughout. If I play the video and/or audio with my bluetooth off, it will play normally. Is this a Dodge issue? I have not experienced this in rental vehicles, or previously owned vehicles until now. This is my second Dodge vehicle ever owning; but first Dodge with bluetooth capabilities. Will someone in Services or the Bluetooth department please call me back? I left two or three voicemail messages within the last 10 days. Thank you. More

Terrible service. Took 3 weeks to get my daughters car in for a mechanical problem, under warranty! Once I finally got the car in they were so busy that day (Friday) that they told me to come pick the car u for a mechanical problem, under warranty! Once I finally got the car in they were so busy that day (Friday) that they told me to come pick the car up and bring it back on Monday as they couldnt get to it. Seems to be a similar situation each time I have brought this vehicle in. More

Don Always treats us well. This was a unique problem. The repair took a long time, but it was a problem that doesn’t occur often. repair took a long time, but it was a problem that doesn’t occur often. More

I am very thankful they were able to fit me into an already impacted schedule to service my truck after the check engine light activated. John was my service rep for the second time in recent visits an already impacted schedule to service my truck after the check engine light activated. John was my service rep for the second time in recent visits and is always great to work with. Thanks John!!’ More

I won't take my Jaap anywhere else. I trust my service writer. He has taken care of my vehicle for years and I'm so grateful! writer. He has taken care of my vehicle for years and I'm so grateful! More

Quick and very nice service Shan M my advisers drop off my truck Friday and picked up on time good services i enemy truck thanks my truck Friday and picked up on time good services i enemy truck thanks More

Can't say enough good things about Don Harmen. But that's where it ends. The service tech never seem to finish the job right. transmission service not putting enough fluid in 2qts low. Replacing the radiat where it ends. The service tech never seem to finish the job right. transmission service not putting enough fluid in 2qts low. Replacing the radiator and not filling it completly needed another gallon of water. bringing the truck in for a overheating problem only fixing half of problem replacing a relay but not fixing the leak from a leaking water hose. I seems i always have to check everything after the work is done. And do you think anyone follows up.. xxxx NO More

Great service. Always take care of me, I pass a dodge dealer just to get to this one. This last time there was a younger thinner kid who was moving cars up. He started mine which is a louder muscle car a dealer just to get to this one. This last time there was a younger thinner kid who was moving cars up. He started mine which is a louder muscle car and reved the engine which was unnecessary and upset me a bit. Other than that the dealership service team has always been great. More