
AutoNation Chrysler Dodge Jeep Ram Hilton Head
Hardeeville, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Definitely token advantage of! Everything was great until it was time to have my car driven back to my home. I told harry on Saturday that I would have someone come with me Monday Everything was great until it was time to have my car driven back to my home. I told harry on Saturday that I would have someone come with me Monday to pick up my car I live about 45 min away. My husband totaled the family car a week before he was deployed so we need to replace it before he came back to the states. I told them this. Harry INSISTED on me driving the yukon (I just purchased) home Saturday night and then Sunday I could come back instead with the info for the ins he would follow me back to my home. A Co worker would pick him up from my home. After church I head down there I got there early. Harry comes out saying I'm early. I was eating my lunch in the car with my 1yr old and 6yr old. He ask me if I'm ready i told him sure. We drive back basically 2hr drive back and forth with my kids in tow. HARRY WAITED UNTIL HE GOT ON MY DOORSTEP to tell me he had NO ONE to bring him back to the dealership!!! Here I am with 2 small kids and a man I barely know in the position to drive back alone in a car for another 45 bc he lied! I had to change my kids out of their church attire go from neighbor to neighbor to find SOMEONE to watch my kids i know my 1yr wasnt going to do a 3hr drive! I REGRET driving him back. I should have LEFTED him on my doorstep. He basically accused me for this happening. They are short staffed and he's covering for some and this is his DAY OFF! I don't work there that's not my problem! ! I told him i had someone to come up here with me today and MONDAY. Hes the one that came up with this idea not me. MY HUSBAND IS PISSED!! That i drove in the car by myself with a strange man back 45 min then i had to drive my self back home for another 45 min. 3-4hrs i basically drove!!. He could've told me right there at the store sun i would've called someone or drove back home! He could have called me before hand and said things have changed. It was either drive him back or have him sitting on my doorstep for an hr in 80° heat until someone picked him up. Then he tells me his Co workers don't know how to get here, they're short staff, he's covering someone, I arrived to early blah blah blah! !It's called gps and freaking excuses. He definitely tried to play the victim! He also must've lied to his boss bc he was confused why I was making the complaint i told him harry waited until we got all the way to Guyton to tell me he had no ride back. Great job taken advantage of a woman with 2 small kids who's husband is away overseas! If he was dealing with only my husband he would have never put a male in this situation. I will contact corporate until I'm rectified. I wasted gas in the yukon and my own car! !! I bought warranty with them my speakers are out I do not trust this dealership at all I don't won't to deal with anyone at that particular store again! More
Great car buying experience No pressure to buy, knew the answers to all my questions. Salesperson wasn't pushy. Treated us with respect and listened to what we had to say. No pressure to buy, knew the answers to all my questions. Salesperson wasn't pushy. Treated us with respect and listened to what we had to say. More
Knowledgable Salesman We found Willis to be very responsive and knowledgable of the cars Chrsysler, Jeep , Dodge sells. He made the purchasing experience very pleasant for We found Willis to be very responsive and knowledgable of the cars Chrsysler, Jeep , Dodge sells. He made the purchasing experience very pleasant for my wife and me. More
Jeep Compass purchase Jp and Erik are lifesavers, they helped get me out of a tough situation w/ a questionable trade in and got me into the vehicle my wife and I wanted. H Jp and Erik are lifesavers, they helped get me out of a tough situation w/ a questionable trade in and got me into the vehicle my wife and I wanted. Had a bad experience at Nissan across the lot so went overvto check them out an they were certainly a better business to work with all around. More
Another great experience I will continue to come to this dealership for the outstanding service. I could go to a closer dealership but rather drive farther because of the qual I will continue to come to this dealership for the outstanding service. I could go to a closer dealership but rather drive farther because of the quality of this place. More
Second purchase I purchased and was satisfied with a used vehicle from this dealership. I returned to buy a new vehicle. JP goes above and beyond. He will come in ear I purchased and was satisfied with a used vehicle from this dealership. I returned to buy a new vehicle. JP goes above and beyond. He will come in early or stay late, if needed, to meet the buyers schedule. JP is honest and does not misrepresent a vehicle in order to make it sound better than it is. He does not use typical sales pitches and he does he does not use pressure on a potential buyer! More
It took a long time! I felt it took way to long about 4>5 hours. This is an area that needs improvement. Ads need to be more realistic with pricing. I felt it took way to long about 4>5 hours. This is an area that needs improvement. Ads need to be more realistic with pricing. More
Wonderful overall experience Justin was wonderful to work with. He handled our crazy work schedule with a smile. He was very friendly and knowledgeable. Tony in finance was equall Justin was wonderful to work with. He handled our crazy work schedule with a smile. He was very friendly and knowledgeable. Tony in finance was equally amazing. He was super personable and had us in and out quickly, which was nice being that it was later in the evening and we had to drive an hour to get home. More
Awesome experience My experience was great. They have many vehicles to choose from! Even though they are not a USAA certified dealer, they matched the prices I got from My experience was great. They have many vehicles to choose from! Even though they are not a USAA certified dealer, they matched the prices I got from USAA. All I had to do was bring in my USAA true car certificates, no haggling involved! If you are a USAA member please stop by this dealership before you purchase a vehicle. Ali Varner from from Internet Sales was super helpful! She responded immediately to texts and emails. Justin Hauglum was very knowledgeable and friendly. Every vehicle I asked to look at came straight from the car wash ready to be driven. I never had a better experience from a dealership! Next time I need to buy a vehicle, I know exactly where I am going to buy it. More
Even though the dealership was very busy that Saturday I sti Even though it was busy that Saturday I still receive the attention I needed. i I didn't have to rush to make a final decision on the vehicle. this i Even though it was busy that Saturday I still receive the attention I needed. i I didn't have to rush to make a final decision on the vehicle. this is my second purchase. I live in Savannah what I found that each time I came over to Hilton Head I receive the best deals and service. More