AutoNation Chrysler Dodge Jeep Ram Hilton Head

Review of Service Department Service sucks, their motto is money over you. They don't go the extra mile for the customer and always that smug look like you have no idea what you'r Service sucks, their motto is money over you. They don't go the extra mile for the customer and always that smug look like you have no idea what you're talking about. I had purchased my car there, our salesman was great. However, the service is horrible. After the 1st oil change I had oil all over the engine cover. The first service was weeks after the problem occurred in order to get an appt. I always received that car in worse/dirtier condition than when i dropped it off. During a service at 1,500 miles my brand new car was wrecked while in the service garage. Casey, the service manager did help out quite a bit, but wanted to go the cheapest route. Therefore, I was forced to resolve the problem myself. I've had a terrible experience and would not recommend them to anyone! Make the drive to the Butler Chrysler Jeep Dodge, it will be worth your time. Update: 3/1/17 - Stopped by to get an oil change for my car, and also to give them a second chance to change my opinion. Upon arriving I was refused service and told that I, nor my brother - who also had a horrible experience there, and left a review - were not going to be serviced due to the "Google Review" that was left. Still very displeased with their service department and customer service. More

Excellent Experience This was absolutely the best car buying experience I have ever had. JP Bogart was excellent...great advice, good questions and observations and eager This was absolutely the best car buying experience I have ever had. JP Bogart was excellent...great advice, good questions and observations and eager to get me the exact vehicle I finally chose...including the interesting interior!!!. I don't know how much more I can say...just good all around. I would definately return and would feel very comfortable calling or stopping by if I had a question. More

Look no further I hope there is enough room here for what I'm about to write. We drove from Charleston to Hardeeville after sitting at another dealership for 3 hours. I hope there is enough room here for what I'm about to write. We drove from Charleston to Hardeeville after sitting at another dealership for 3 hours. We drove the hour drive, and were shocked when we got out of the car. We were able to walk around the lot without the immediate " hounding". Michael walked up to us and it went from awesome to spectacular. He listened to my wants and needs and helped me from there. I had 2 models in mind a Challenger and a Charger. We had gotten prices from the other dealership and Michael and his team were able to beat them. I was able to lease a charger and don't have to get a second job to finance it. Everyone we met was really nice. They are very customer service oriented, which truly is hard to find anymore. Please take the time to drive here and see what they have to offer. Ask for Michael and tell him Colleen sent you.!!! More

John was professional, knowledgeable, and worked with us John greeted us upon arrival at the dealership and asked us about our interest and what we were looking for in a vehicle. We told him about another d John greeted us upon arrival at the dealership and asked us about our interest and what we were looking for in a vehicle. We told him about another dealership and general information on a vehicle that we could be interested. John showed us a few models on the lot. Once we entered the building to research additional information on a vehicle, I then noticed a floor model that caught my eye. John noticed I was interested came over and explained all the vehicle options. This was a second vehicle purchased through this dealership mostly due to professional, knowledge and price of the vehicle. More

New car purchase This was our 4th purchase with this dealership. Very friendly staff. Even when one of our vehicles had a recall and took too long to fix the service This was our 4th purchase with this dealership. Very friendly staff. Even when one of our vehicles had a recall and took too long to fix the service department went above and beyond to make things right. More

Salesman, Michael Mancini, was great! Michael was knowledgeable, concerned about what I wanted and trustworthy-I would deal with him again and I seldom say that about salespersons when buy Michael was knowledgeable, concerned about what I wanted and trustworthy-I would deal with him again and I seldom say that about salespersons when buying cars. Only downside with the process was all of the assorted paperwork that I had to sign, even when paying cash. It seemed like an eternity while all I wanted to do was to learn about my new car and go. More

Great experience as usual!!! I'm a recurring customer, keep going back, it's a pleasure and excitement to buy a vehicle there, not a hassle like other places. I think it's my 5th I'm a recurring customer, keep going back, it's a pleasure and excitement to buy a vehicle there, not a hassle like other places. I think it's my 5th vehicle that I bought or leased. More

First Time Buyer from center Keenan Moore Was great to work with. My first visit did not go as planned and when I explained my frustration to him he immediately got his GM involve Keenan Moore Was great to work with. My first visit did not go as planned and when I explained my frustration to him he immediately got his GM involved and convinced me to give them another try to make things right. He went above and beyond to make sure I got what I wanted. More

Mancini Mike Mancini is a pleasure to work with. Bought 2 vehicles on two days. I have now bought 4 vehicles in two years,,,,,,,I'll be back Mike Mancini is a pleasure to work with. Bought 2 vehicles on two days. I have now bought 4 vehicles in two years,,,,,,,I'll be back More

Cherokee Kate and Mike worked through a long process to get me in a vehicle that fit my needs. My 3rd purchase from this dealership in past 10 years. Kate and Mike worked through a long process to get me in a vehicle that fit my needs. My 3rd purchase from this dealership in past 10 years. More