AutoNation Chrysler Dodge Jeep Ram Hilton Head

Jeep Purchase The entire visit to the dealership was great. Harry helped is find the right vehicle. He was efficient and found exactly what we were looking for. Als The entire visit to the dealership was great. Harry helped is find the right vehicle. He was efficient and found exactly what we were looking for. Also, Jimmy helped us get the best financing we could. All in all everyone at the dealership was very helpful. More

Great experience buying a Ram! Working with the salesman, sales managers and General Manager resulted in one very satisfied customer! Had a small issue with the new truck, and they Working with the salesman, sales managers and General Manager resulted in one very satisfied customer! Had a small issue with the new truck, and they went out of their way to make it right! The General Manager even said making me a satisfied customer was a priority - and he certainly went out of his way to do just that. Working with Willis was great - professional and courteous, highly recommended. More

Amazing salesman Buying a used car means dealing with used car sales men. I can't stand them. We went into Hilton head Chrysler jeep dodge and was met by a man called Buying a used car means dealing with used car sales men. I can't stand them. We went into Hilton head Chrysler jeep dodge and was met by a man called John Tai. A very knowledgeable salesman who from the start did not push any sales tactics on to my wife and I. He let us test drive as many cars as we wanted and told us to take our time and let him know what we wanted to do. We bought a car that day and will be going back to see John when we need another car. Top dealership More

Horrible Service I went to this dealer (New River Auto Mall Dodge/Hardeevill, SC knowing the exact vehicle I wanted and did not care to haggle. They were the only plac I went to this dealer (New River Auto Mall Dodge/Hardeevill, SC knowing the exact vehicle I wanted and did not care to haggle. They were the only place to get that vehicle. So, very little was required of them to make the sale. Except for a missing key fob that went off without a hitch AND that's where any smooth sailing ended! My subsequent contacts were with the service department and continue to be unsatisfactory. In the latest misadventure I finally have the second key fob (that I should have had day 1) but it is useless. They sent it to me without programming it for use with my vehicle. When I made ANOTHER wasted 40 mile round trip to get it programmed I was very rudely turned away by a young lady in service! AND that is only one of several sub par interaction with that service department. I have since tried to get the key fob problem resolved by my local Dodge dealer (Butler\Beaufort, SC) AND the national customer service hotline, without success! The latter both support charging me for something I was supposed to get for free. None of the above care at all that they have completely soured me on these dealerships and Dodge. I've recently purchased two Dodge vans, one new 2016 and one 2016 with 18,000 miles and once things got turned over to service departments that seems to mean NOTHING! More

Sales Lemeek was knowledgeable and patience. He made the buying process easy and really worked hard to accommodate our financial needs. I would be a repeat Lemeek was knowledgeable and patience. He made the buying process easy and really worked hard to accommodate our financial needs. I would be a repeat customer because of his service. More

Not Impressed, typical salesman Very good with showing us the cars and letting us "take it for a test drive" and "take it home" but other than that they were not willing to accept an Very good with showing us the cars and letting us "take it for a test drive" and "take it home" but other than that they were not willing to accept any reasonable offers or even willing to negotiate. We looked at several new and used vehicles and all he kept insisting was "this is their price, I can't redeuce it." Apparently he thought we were born yesterday. We were serious buyers who took our business elsewhere and will never step foot on their lot again. We ended up getting a GREAT deal at a local comptetitor down the street who worked with us and took $2700. off the MSRP, threw in free oil changes and even a free detail coupon. (Side note: You smell like a grease grill every time you leave their lobby area as their little snack shack does not have the proper ventilation for their building). More

Quick and easy Detail of car could have been better , kinda rushed it. overall Quick and easy leasing of car. Start to finish about 1 hour. I would deal with the Detail of car could have been better , kinda rushed it. overall Quick and easy leasing of car. Start to finish about 1 hour. I would deal with them again. More

Stress less car buying In all the years we have bought new cars this was the easiest experience. John made the experience painless as well as the financing and insurance de In all the years we have bought new cars this was the easiest experience. John made the experience painless as well as the financing and insurance departments. I should also note this is the first time a sales agent spent the time to go over the features of the car with us, we are more than pleased with the overall experience. More

Excellent service Superior customer servie from salesman, Mike Mancini. Simple process. Been purchasing Jeeps from NJ because I demand excellent service & being heard. Superior customer servie from salesman, Mike Mancini. Simple process. Been purchasing Jeeps from NJ because I demand excellent service & being heard. Mike did the unexpected: changed my loyalty I will return & refer! More

Kind Assistance I had never purchased a car on my own and Mike Mancini was very helpful, as were all the staff throughout the process. Much appreciated. I had never purchased a car on my own and Mike Mancini was very helpful, as were all the staff throughout the process. Much appreciated. More