AutoNation Chrysler Dodge Jeep Ram Hilton Head

Staff we very helpful! Went to the dealrship, traded in my vehicle and left the same day with a brand new Jeep! The staff were freindly and knowledgable of their products. Went to the dealrship, traded in my vehicle and left the same day with a brand new Jeep! The staff were freindly and knowledgable of their products. More

Great customer service Willis Daniels was great! Tons of personality and super nice and made our experience that much better! Would definitely recommend this place to my fel Willis Daniels was great! Tons of personality and super nice and made our experience that much better! Would definitely recommend this place to my fellow military members. More

Excellent Auto Purchase Experience Sales Consultant Michael Mancini did a great job of understanding and meeting my needs with a new Dodge Journey Crossroad Plus. He was highly profess Sales Consultant Michael Mancini did a great job of understanding and meeting my needs with a new Dodge Journey Crossroad Plus. He was highly professional, knowledgeable, direct with his questions and answers, and most pleasant to deal with. By the time I met him for my first appointment, he had garnished enough information from me over the phone to have two vehicles ready to view/test drive. The one I chose was about a perfect a match for my needs and interests as I could have hoped for. Other members of the dealership, Hilton Head Chrysler Jeep Dodge Ram Fiat were also a big help, particularly Tony Galente in Accounting/Finance. He explained all options for financing and optional warranties provided. Then he cleared the paperwork to make the sale/transfer of my trade- in record time. John Tai showed us all of the vehicle controls in a thorough manner which helped us get going with our new car. More

Extraordinary The team especially Willis Daniels work diligently to help us get the best deal and best car for our money is extraordinary. We love our 2017 Chr The team especially Willis Daniels work diligently to help us get the best deal and best car for our money is extraordinary. We love our 2017 Chrysler 300.Your team work is making the dreams of your customers come true. Thanks so much for the experience Thomas & Sharene Wilkey More

A Great Time buying a Jeep in Hilton Head Hilton Head Chrysler Jeep visit on the 20th of July 2017 was a great experience with us. A quarter of the time was spent just chatting with Michael an Hilton Head Chrysler Jeep visit on the 20th of July 2017 was a great experience with us. A quarter of the time was spent just chatting with Michael and the staff at HHCJ. Everyone was courteous, and help in the sale of the new Jeep for my wife and I. Doing research on the web site first then having the car we picked ready to drive and inspect was the way to go. The Cherokee Limited is the car we wanted. Michael, Larry, and Tony did a great job of making sure all of the paperwork, and negotiations were all done in a way we could understand. We love the car and are very happy with the purchase. Michael will be a friend for life as we make our way down to Hilton Head from Columbia, SC for vacations and for friendly visits. We wish everyone at Hilton Head Chrysler Jeep all the best. More

Purchase of 2017 Chrysler Pacifica Generally a very pleasant experience. I interacted with Darian, Willis and Mike over the past year or two while having my 2005 Town and Country servi Generally a very pleasant experience. I interacted with Darian, Willis and Mike over the past year or two while having my 2005 Town and Country serviced. Recently Darian followed up by phone. John showed us an automobile in our first visit, but we didn't drive it as we were looking at other brands also. John was very helpful after the purchase in showing us all the features. Willis is an excellent salesman with a great sense of humor and a low key approach. We wanted to buy the car, because of the way he handled all situations. Jimmy was true to his word and did not renege on his previous offers. He seemed to work hard on getting us a low interest rate. The "F&I Guy" was typical and seemed quite disappointed that we didn't buy any of goodies he offered. The only downside was the length of time it took from closing the deal to out the door. We were there almost six hours. Looking forward to seeing you all at service time. Always wonder how much lower you would have gone to make the deal. More

Jeep Purchase The entire visit to the dealership was great. Harry helped is find the right vehicle. He was efficient and found exactly what we were looking for. Als The entire visit to the dealership was great. Harry helped is find the right vehicle. He was efficient and found exactly what we were looking for. Also, Jimmy helped us get the best financing we could. All in all everyone at the dealership was very helpful. More

Great experience buying a Ram! Working with the salesman, sales managers and General Manager resulted in one very satisfied customer! Had a small issue with the new truck, and they Working with the salesman, sales managers and General Manager resulted in one very satisfied customer! Had a small issue with the new truck, and they went out of their way to make it right! The General Manager even said making me a satisfied customer was a priority - and he certainly went out of his way to do just that. Working with Willis was great - professional and courteous, highly recommended. More

Amazing salesman Buying a used car means dealing with used car sales men. I can't stand them. We went into Hilton head Chrysler jeep dodge and was met by a man called Buying a used car means dealing with used car sales men. I can't stand them. We went into Hilton head Chrysler jeep dodge and was met by a man called John Tai. A very knowledgeable salesman who from the start did not push any sales tactics on to my wife and I. He let us test drive as many cars as we wanted and told us to take our time and let him know what we wanted to do. We bought a car that day and will be going back to see John when we need another car. Top dealership More

Horrible Service I went to this dealer (New River Auto Mall Dodge/Hardeevill, SC knowing the exact vehicle I wanted and did not care to haggle. They were the only plac I went to this dealer (New River Auto Mall Dodge/Hardeevill, SC knowing the exact vehicle I wanted and did not care to haggle. They were the only place to get that vehicle. So, very little was required of them to make the sale. Except for a missing key fob that went off without a hitch AND that's where any smooth sailing ended! My subsequent contacts were with the service department and continue to be unsatisfactory. In the latest misadventure I finally have the second key fob (that I should have had day 1) but it is useless. They sent it to me without programming it for use with my vehicle. When I made ANOTHER wasted 40 mile round trip to get it programmed I was very rudely turned away by a young lady in service! AND that is only one of several sub par interaction with that service department. I have since tried to get the key fob problem resolved by my local Dodge dealer (Butler\Beaufort, SC) AND the national customer service hotline, without success! The latter both support charging me for something I was supposed to get for free. None of the above care at all that they have completely soured me on these dealerships and Dodge. I've recently purchased two Dodge vans, one new 2016 and one 2016 with 18,000 miles and once things got turned over to service departments that seems to mean NOTHING! More