AutoNation Chrysler Dodge Jeep Ram Hilton Head

New Jeep Rubicon I would like to compliment Hilton Head Chrysler Jeep for their great service in the purchase of our new Jeep Rubicon and the service Oil Change for ou I would like to compliment Hilton Head Chrysler Jeep for their great service in the purchase of our new Jeep Rubicon and the service Oil Change for our new Jeep Cherokee. Mike Mancini and Tony Galente made our day in Hilton Head a memorable one. Even with all the necessary paperwork, our time was spent in conversation with some great people on how our new car functions and the way the systems work. My wife and I love our new Jeep Rubicon. Thanks to all for your great hospitality. More

Lack of follow up and attention to detail is a real problem Brought my 2017 Ram 3500 here after all eight lug studs on the drivers side rear wheel sheared off while driving on I -95. That's a big issue that wi Brought my 2017 Ram 3500 here after all eight lug studs on the drivers side rear wheel sheared off while driving on I -95. That's a big issue that will need more time to get to the bottom of, and the service department here was little help. I've been dealing with Dujaun Smith, aka DJ, and at this point I'm not sure why he is a service advisor, as it doesn't seem to be a good fit for his skill set. Examples are: original quote issued to the insurance company was $1150 for repair, with my deductible being $1000. DJ had told me on the 21st of the month that the parts were in, and the truck would be ready to go by the 1st. I get a voicemail from Casey Worthington, service manager, on the 29th stating that the insurance company is shorting them $843 and asking that I reach out to them, stating that he had left messages. I email DJ asking for the quote and a short explanation of the necessity of the additional repairs, so that I can talk to the insurance, and he sends me a parts list. No quote, no explanation, and now it's the 2nd, and I still can't pick up the truck. The truck has been sitting at the dealership since November 4th, with only lug stud, rear hub, and wheel replacement being necessary. They've made every step of the investigative effort and completion of the work more difficult than necessary, and it's due in a large part to DJ's lack of follow up on anything we've talked about in the many phone conversations we had, and his complete lack of attention to detail. More

Buying a Chrysler 300s My visit was a success. Thank you to Michael Mancini who helped me with all my needs . I left there thinking I knew all the staff . Thank you all agai My visit was a success. Thank you to Michael Mancini who helped me with all my needs . I left there thinking I knew all the staff . Thank you all again . More

Devin Washington: Dodge Charger Loved my experience with the Dealership!! My entire buying process was done over the phone, and I still felt as if I was conduct the deal in person. M Loved my experience with the Dealership!! My entire buying process was done over the phone, and I still felt as if I was conduct the deal in person. Mike was a wonderful sales rep who went above and beyond with everything that was asked of him and to make the Deal final. Jimmy assisted me with all financial needs and made sure everything worked out to get it done. I will recommend this dealer to many others, and look forward to purchasing more vehicles from them in the very near future!! More

Unique situation Unfortunately, a car I purchased new from this dealership turned out to be a lemon. After some time in service, FCA agreed to replace the vehicle with Unfortunately, a car I purchased new from this dealership turned out to be a lemon. After some time in service, FCA agreed to replace the vehicle with a new one. As it turns out this is not a simple process. John Davidson and Jimmy Tokat walked me through the replacement process and it went smoothly all thing considered. More

Great experience This dealer worked with my budget. They are really friendly and never forced anything upon me, but was firm on working with me. They provided me with This dealer worked with my budget. They are really friendly and never forced anything upon me, but was firm on working with me. They provided me with the utmost service to find what worked for me which resulted in a drive home in an new vehicle. Further more, I am appreciative of their service and will recommend this dealer to anybody so they can too see the positive experience I received. More

Mixed feelings John Tai was very patient, knowledgeable and friendly. Very easy to work with. I will come back to him if I ever purchase another vehicle from your de John Tai was very patient, knowledgeable and friendly. Very easy to work with. I will come back to him if I ever purchase another vehicle from your dealership. His manager (the sales manager I’m assuming) was also friendly and took the time to come sit with me and explain the financing and the out the door price. However, the finance manager was extremely pushy on the extended warranty and was also insulting. More

Great car friendly staff It was a pleasure buying this car. I enjoyed this purchase and will cone back for another. Sales staff manager and finance was higher than excellent. It was a pleasure buying this car. I enjoyed this purchase and will cone back for another. Sales staff manager and finance was higher than excellent. More

Purchase experience The for me was easy & I felt no pressure at any time. Mike was vey professional and easy to talk to. The whole was very good & I will go back when I p The for me was easy & I felt no pressure at any time. Mike was vey professional and easy to talk to. The whole was very good & I will go back when I purchase another vehicle. More

Oil change and tire rotation tire Service was great but a little long for express lane. Confident service and check up were accurate.. Service advisor was very courteous and friendly Service was great but a little long for express lane. Confident service and check up were accurate.. Service advisor was very courteous and friendly and pleasant. More