AutoNation Chrysler Dodge Jeep Ram Hilton Head

One of the best car buying experiences I’ve ever had. Michael was a gem to work with and I’m glad I choose this dealership. Michael was a gem to work with and I’m glad I choose this dealership. More

When it comes to selling or finding customers their cars, they are great. When it comes to service they are horrible. My Jeep had one active recall and seven miscommunications happening with my computer syst they are great. When it comes to service they are horrible. My Jeep had one active recall and seven miscommunications happening with my computer system (one of which was the commination of my seatbelt) and the service department did not work with me and scheduled me a month out for service. That was after leaving four messages on the service voicemail trying to get an appointment. I then left my car at the dealership with a scheduled appointment for 11am and I never received an update until I called them (which took 10 tries to get someone on the phone) until 4pm. Then, I was called 10 minutes prior to the service department was closing letting me know if I was there in the next 10-15 minutes I could get my car back otherwise I would have to come back in the morning. Needless to say, I will really think twice before using them again. More

Very nice staff. Nice waiting area with the cafe. The only negative is that most recently it is difficult to get someone to answer the phone. Was not a problem until recently. I especially have high rega only negative is that most recently it is difficult to get someone to answer the phone. Was not a problem until recently. I especially have high regard for the service writer that I have had on several occasions as very helpful with a perfect customer service personality. She is one of the reasons I rate this dealer highly. More

Kim was excellent and very professional. My Grand Cherokee was ready when promised. I have been using this dealership for the past 4 years and I have always been pleased with their service. Cherokee was ready when promised. I have been using this dealership for the past 4 years and I have always been pleased with their service. More

Well organized facility who expertly took care of a water leak under warranty. No waiting to check in. They offered me a ride home which I took; again no waiting. Vehicle fixed in the timeframe specified. leak under warranty. No waiting to check in. They offered me a ride home which I took; again no waiting. Vehicle fixed in the timeframe specified. More

I appreciate the helpfulness and knowledge of Michael Mancini. He knew the inventory and listened to what I was looking for. He was considerate and not ‘pushy’ like a lot of salesmen! I would definitely Mancini. He knew the inventory and listened to what I was looking for. He was considerate and not ‘pushy’ like a lot of salesmen! I would definitely recommend him to anyone. More

Thanks again for your service of my 2009 Cherokee!! I so appreciate Kim's help. She was wonderful!! Thanks again for taking care of my "baby". Donna Lowman appreciate Kim's help. She was wonderful!! Thanks again for taking care of my "baby". Donna Lowman More

Really friendly and efficient staff.Service was fairly quick and we were kept informed of progress. quick and we were kept informed of progress. More

Was in and out quickly on a drop in for my 10k service. Couldn’t be happier!! Couldn’t be happier!! More