AutoNation Chrysler Dodge Jeep Ram Hilton Head

We looked at the Ram we bought online and decided to look at it. We arrived and looked at the truck. The dealer was more than upfront on the vehicle. Even showing a couple blemishes that I did not see so I w at it. We arrived and looked at the truck. The dealer was more than upfront on the vehicle. Even showing a couple blemishes that I did not see so I was not surprised if we bought the truck. We decided to buy it. Very happy with the truck and the experience. More

Tim was very patient with us. My vehicle took a long time to be built he handled our numerous calls in an excellent manner. to be built he handled our numerous calls in an excellent manner. More

Jeep had my brand new Jeep Wrangler (got it in June 2021) from November 12 and needed a part. The part finally came in 6 weeks later. Took the car home and turned around 3 miles later with it in worse cond from November 12 and needed a part. The part finally came in 6 weeks later. Took the car home and turned around 3 miles later with it in worse condition than when I brought it in. Picked it up on Friday and returned it right back and now it is Tuesday and no response from the service department as to what is wrong. I have tried calling multiple times and no answer from the service department. Also, told them I needed a 4-wheel vehicle to take to the mountains for Christmas but no real help there either - from them or their rental agency (Hertz). They don't even seem to want to help. They have had my Jeep now for nearly 7 weeks and it is no closer to being fixed. Between Jeep and Hertz their rental company, no one seems to want to go above and beyond to make things right. I will NEVER purchase a car from this dealership or Autonation unless they can step it up. More

Very hard to reach the person i requested.After Very hard to reach the person i requested. After initial repairs were done the radio and heater had a problem, should have been fixed the first t Very hard to reach the person i requested. After initial repairs were done the radio and heater had a problem, should have been fixed the first time. I had to return to have that taken care of, but Shilo helped and i had no cost except my time and Gas to go back and forth. Timothy Marcella . More

I have been dealing with Peacock Chrysler for 3 years. It all started with Harry Jones. He spent 6 or 7 hours showing me how the Chrysler Pacifica works. Janet Bedell was my first service consultant. Shiloh all started with Harry Jones. He spent 6 or 7 hours showing me how the Chrysler Pacifica works. Janet Bedell was my first service consultant. Shiloh Rudd is always very helpful. Justin Ring the service manager is always available to help. When I made my first visit to the new management team, Scott the general manager introduced himself. He let me know that he was available if needed. All of the folks mentioned deserve five stars. More

Pros: Excellent Service and Honest and Fair Representation! All the staff were professional and provided options tailored to my budget. Cons: None Representation! All the staff were professional and provided options tailored to my budget. Cons: None More

Everything was ok but they never inflated the tires when they supposed to have rotated them. (not sure that actually happened) they supposed to have rotated them. (not sure that actually happened) More

Clean, professional and fast service. And a good breakfast. All very good stuff all the time! breakfast. All very good stuff all the time! More

Great and fast service. Always professional and extremely knowledgeable when it comes to their jobs. knowledgeable when it comes to their jobs. More

Pleasant experience. Tim McDaniel was great to work with. Dealership was clean and process was efficient. with. Dealership was clean and process was efficient. More