AutoNation Chrysler Dodge Jeep Ram Hilton Head
Hardeeville, SC
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Starter went on my Jeep while we were in Hilton Head SC with 4 other couples. We had to stay behind while the others headed to Fla without us. Shane got us in & out as soon as he possibly could. He was cou with 4 other couples. We had to stay behind while the others headed to Fla without us. Shane got us in & out as soon as he possibly could. He was courteous & did everything he could to help us out. Best thing was there was a cafe in the dealership so we were able to eat while we waited!! I was very upset that this happened while on vacation but entire experience was great which made things less stressful. More
Most disorganized car buying experience I have ever had. Was in the dealership over 3 hours and when we walked out at 9:30 at night after purchasing the vehicle, did not have 1 piece of paperwork in our ha Was in the dealership over 3 hours and when we walked out at 9:30 at night after purchasing the vehicle, did not have 1 piece of paperwork in our hands. More
I purchased my 2013 911 Carerra 4S without ever seeing the car in person. Tim is an excellent salesman that answered all of my questions, sent videos and photos and worked me through buying the car from the car in person. Tim is an excellent salesman that answered all of my questions, sent videos and photos and worked me through buying the car from 1000 miles away. When i arrived from the airport to get the car it was clean, fueled up and ABSOLUTELY GORGEOUS. Thanks for making this happen! More
I am surprised this dealership asked me to leave a review since it took them five months to finally fix my vehicle! I took my 2008 Hardtop Convertible Sebring into the dealer in October 2022 because my top w since it took them five months to finally fix my vehicle! I took my 2008 Hardtop Convertible Sebring into the dealer in October 2022 because my top would not complete the down cycle so that it could then be closed. After a week and me authorizing 3 additional hours of diagnostics, I was told a piece was got caught in the roof motor and I was quoted $1652 out the door to fix it. Four months later, I'm still "waiting on parts", Doug is gone and I'm now working with Justin. He says the motor they put in is faulty and they send it out to be rebuilt. Bottom line: Five months for the repair, I get the car back with engine warning lights now on, an extra $100 charge and something loose and rattling in the trunk area. Not this dealership's finest moment. The should be embarrassed with the exorbitant time and shoddy service they provided. More
Price comparable to other shops. Need a little work on timing and appointments but other than that I feel they do a great job. Do yourself a favor and purchase a service plan. It wil Need a little work on timing and appointments but other than that I feel they do a great job. Do yourself a favor and purchase a service plan. It will save you some money for regular maintenance. More
Very friendly. Work was done without any issues. I was kept informed about what was happening with my vehicle. Kristin kept me informed from beginning to end. Work was done without any issues. I was kept informed about what was happening with my vehicle. Kristin kept me informed from beginning to end. More
I have purchased 2 vehicles from this dealership in the past year and their sales department is fantastic. I recently took my truck in for service and they made the whole process a breeze, with test alert past year and their sales department is fantastic. I recently took my truck in for service and they made the whole process a breeze, with test alerts along the way showing progress on where the service was at and phone call when it was complete. It was everything a service department should be. Thanks AutoNation CDJ for continued great service! More