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AutoNation Chevrolet West Colonial

Orlando, FL

4.3
649 Reviews

3707 West Colonial Drive

Orlando, FL

32808

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Showing 649 reviews

June 15, 2023

Friendly and helpful dealership. Very informative Helped me to understand what they offered I service More

by wmitzy15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager and Greg Wells service technician
Jun 19, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

Jun 19, 2023 -

wmitzy15 responded

I would give the dealership 10 from buying my used car and the service department

June 11, 2023

Really I don’t recommend this dealer to no body. They give me a dirty a nasty car. The problem that day if was raining. At next day when the truck if was dry I can see never wash the truck. I washed More

by edwinsalgado780
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James and Rodney
Jun 14, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (407) 680-0751 at your earliest convenience to discuss how we can turn this experience into a positive one.

Jun 14, 2023 -

edwinsalgado780 responded

Don’t worry. I’m ok I don’t want return there. But thanks.

June 07, 2023

Failed to reset air filter life. Service was completed in a timely manner as promised. More

by Jcjgator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 12, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2023

The dealership is clean and the staff was friendly and helpful. They went out of the way to assist me. More

by Dlc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Mills
Jun 06, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Jun 06, 2023 -

Dlc responded

My email address is conley669@hotmail.com

June 03, 2023

At first my experience overall was good. Erika Alvarez, who was the original sales representative was courteous, thorough and answered all our questions. Sales pressure increased slightly as More

by mbzanella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erika (A+), Rodney, Razvan,
Jun 06, 2023 -

AutoNation Chevrolet West Colonial responded

Hi Mbzanella, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 02, 2023

They were very courteous and they got me out in a timely manner. I really enjoyed my experience More

by Christopher Wallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Jun 05, 2023 -

AutoNation Chevrolet West Colonial responded

Hi Christopher, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2023

At AutoNation everyone there was very friendly and helpful. If I had to recommend my friends and family it will be a go to place for professional service done on the vehicles. Thank you AutoNation Che More

by harveylatanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stilwell
Jun 05, 2023 -

AutoNation Chevrolet West Colonial responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Jun 05, 2023 -

harveylatanya responded

Thank you so much for your service and I will continue to come and have my car serviced by autoNation Chevrolet and yes I will recommend my friends and family. Thank you once again.

June 01, 2023

I am all very good people, they help you as much as possible, the purchase was a success More

by marlongomez01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jac
Jun 05, 2023 -

AutoNation Chevrolet West Colonial responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 31, 2023

I have purchased my last two vehicles from this dealership and had a great experience both times. The service personnel are very attentive and knowledgeable. On my most recent service appointment More

by Jay C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel Black
Jun 05, 2023 -

AutoNation Chevrolet West Colonial responded

Hi Jay, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet West Colonial! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 30, 2023

Too much sales person needs more people in the service department. Speed up the process More

by Courtney.faulknor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Jun 01, 2023 -

AutoNation Chevrolet West Colonial responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 680-0751 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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