AutoNation Chevrolet West Colonial

We bought a Used Kia from Devin and the process could not have been smoother! We've been to several dealerships, but dealing with Devin and the team at AutoNation was great! Jorge in the finance department w have been smoother! We've been to several dealerships, but dealing with Devin and the team at AutoNation was great! Jorge in the finance department was also great, very knowledgeable and answered our questions. More

I bought a truck. I traded in a relatively new Jeep. They agreed to issue me a check for the additional equity I had built up in my Jeep. I was supposed to receive tha I traded in a relatively new Jeep. They agreed to issue me a check for the additional equity I had built up in my Jeep. I was supposed to receive that check three or four days after we signed the paperwork. That has not happened and we are going on two weeks. I have gotten nothing but the runaround, they will not answer the phones, in fact, since I left with the new truck, I haven’t even received one phone call or one email, I’ve visit the dealership on my own time, approximately seven times, trying to chase down my check that was supposed to be ready last week. We’re talking about $8000, which is a xxxx of a lot of money to me. And it was a vital portion of the deal that we made. They also ended up charging me for a gap plan and a vehicle protection plan, which I was originally told would be thrown thrown in for free. I was told they would not increase my payment, however I was not aware they were going to reduce the sales price so that both of those items could be thrown in with my financing. They have not acknowledged me or even my concern that they owe me $8000. I have the documentation with an IOU for $8000. These guys are not honest!!! More

I had a great experience buying my truck at Chevrolet West colonial. David was my sales representative, and he did an excellent job throughout the entire process. He was friendly, professional, knowledge West colonial. David was my sales representative, and he did an excellent job throughout the entire process. He was friendly, professional, knowledgeable, and made everything easy and stress-free. I really appreciate his help and the great customer service he provided. If you’re looking to buy a vehicle at Chevy, I highly recommend asking for David. I’m very happy with my truck and the overall experience! More

Buyer beware when shopping at AutoNation West Colonial. The salesperson told me the 2027 Chevy would work with Apple CarPlay, but that information turned out to be misleading. After taking delivery, I l The salesperson told me the 2027 Chevy would work with Apple CarPlay, but that information turned out to be misleading. After taking delivery, I learned that many features rely on Google's built-in system and that key connected functions depend on an active OnStar Premium subscription. What I was never told during the sales process is that if you don't continue paying for OnStar Premium, which costs about $38 per month, some connected Google features can go offline and you'll be left with only basic functionality. This is information that should have been fully disclosed before the sale. Customers deserve to know about recurring subscription costs and limitations before signing paperwork, not after buying the vehicle. I feel misled and would not recommend this dealership based on my experience. More

This place is my favorite, because all staff are kind and nice with me always. I'm grateful with them, always helped me with my car. nice with me always. I'm grateful with them, always helped me with my car. More

Bad service. Gave me two keys one doses not work.said can't help. Had two new clients. No more Gave me two keys one doses not work.said can't help. Had two new clients. No more More

Luis did really good at being responsive to my questions and keeping me informed. Ordering and delivery of parts seemed to be very prompt. and keeping me informed. Ordering and delivery of parts seemed to be very prompt. More