AutoNation Chevrolet West Colonial

My truck was in for a major warranty repair. This dealership had it for three months. I contacted them every day and not one time. Did somebody answer the phone or call me back I asked for the g This dealership had it for three months. I contacted them every day and not one time. Did somebody answer the phone or call me back I asked for the general manager and the owner and they did not respond I contacted Mary Barra, General Motors, CEO, and she did not respond but referred me to a resolution specialist. All he did was say I’m so are you go through this but never did help me. He said he had trouble getting through and they never contacted him. How old is company stays in business I don’t know when I was here to pick up my vehicle, it had a dent in it, and they refused to except they did it, despite it being in their workshop, the entire three months , in addition, while I was here, another lady had her car in there for several days and was yelling because it wasn’t ready. More

I had a great experience. I am never rushed to purchase. Employees are very professional and gracious. I am never rushed to purchase. Employees are very professional and gracious. More

The truck was as it was listed on Cargurus. com. The sales rep. Wilton Jacquet did a fantastic job since the first time I contacted the dealer and even better when I got there. He is very knowle com. The sales rep. Wilton Jacquet did a fantastic job since the first time I contacted the dealer and even better when I got there. He is very knowledgeable and helpful. Did follow up and texed me a picture of the warranty stick I forgot. Jorge Domingues over finance was very detailed oriented as well. Thanks More

Very nice, kind, helpful, loyal and respectful to me. I appreciate very thing they did for me in getting me a new car. I appreciate very thing they did for me in getting me a new car. More

Good workers they work hard for you and your interests. Have a blessed day and GOD bless all of you. Have a blessed day and GOD bless all of you. More

Everyone was super nice I would definitely be purchasing another vehicle with auto nation Chevy another vehicle with auto nation Chevy More

Most regrettable experience all around. When trying to purchase my vehicle, I already had financing completed and a check ready. After explaining over 10 times that I do not want to finance When trying to purchase my vehicle, I already had financing completed and a check ready. After explaining over 10 times that I do not want to finance with them, I was still asked so many times that I almost left. Clearly coercion is a big thing in this dealership and that was really off putting. I was told since I owed tolls on my tag, it couldn’t be transferred. I was given a paper tag. Went to immediately pay my few dollars worth of tolls and was told it could have been transferred like that from the start. I called the dealership 8 times in the following weeks to transfer my tag and it has only just been done days before the paper tag expiration. Since the first week that I’ve had the car, it makes a really loud bass/rumbling noise while driving. It’s goes on and off, but more on. It gets louder than any music or an active phone call. Finally had the time to take it in yesterday and was told I would need to drop it off for a week to get looked at. If I knew that I would need a 2024 car fixed immediately after purchasing, and I would be left without a car at all, I never would’ve bought it. I looked it up and apparently , it’s a known and wide spread issue with this vehicle. I work and don’t have other options to be without a car for a week without a loaner. Last thing, the sales person , Mr Judovich advised me that I would be receiving a $500 rebate, for which I filled out information for. I have not received anything. I was also told that my sister would be receiving $100 for referring them to me. She has not received anything either. This was my first time purchasing a new car and it was a terrible experience. I will make it known how this place does business and I will not recommend to anyone. More

This car dealership will do what ever it takes to rip you off.they are the most crooked car dealership I have ever dealt with off.they are the most crooked car dealership I have ever dealt with More

My experience was absolutely fantastic from beginning to end. From the selection of the vehicle, customer service was wonderful, I am definitely recommending this dealership to my family and friends. end. From the selection of the vehicle, customer service was wonderful, I am definitely recommending this dealership to my family and friends. More

Horrible service department! They get paid by the amount of money they bill! So need less to say your bill will be very high and they tell everyone it’s not covered under your wa They get paid by the amount of money they bill! So need less to say your bill will be very high and they tell everyone it’s not covered under your warranty because they get paid less. I have left countless messages with call logs to prove it- never a call back. I even called the sales department hoping they could transfer my call for someone to answer but no luck! My Service rep was William Fierro. Never called me yo tell me what was wrong with the truck, never gave me a quote, just did the work-told me to pick it up and hit me with a $700.00 bill. Even though the truck is 12 days old and definitely under warranty! I highly recommend not using this service department More