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AutoNation Chevrolet West Colonial
Orlando, FL
677 Reviews
For Orlando area residents, there is no better place for Chevrolet cars, trucks, and SUVs than AutoNation Chevrolet West Colonial. Our expansive showroom is just a few blocks west of Lotte Plaza on W Colonial Drive. Featuring one of the largest inventories of both new and used Chevrolet vehicles in Orlando, including all the latest models, AutoNation Chevrolet West Colonial has it all! Visit our showroom in-person or online today to learn more about what a new or used Chevrolet can do for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 677 reviews
April 03, 2024
As soon as I walked into the Autonation Chevrolet dealership I was greated by Timothy White, and that's when my best car buying experience started. I was treated with honesty and respect, I was given dealership I was greated by Timothy White, and that's when my best car buying experience started. I was treated with honesty and respect, I was given all the information I needed to make the right decision for me, and Tim got me a deal I was really happy with. I ordered the truck back in November 2023, a 2024 Colorado ZR2 in Black, and it took almost 5 months to get here, but he kept me informed all the way as updates came in. When it actually arrived, the team made the whole process very seamless and I felt very comfortable with it all. Today I am a very happy Chevy owner and will definitely recommend Autonation Chevy to whoever is looking to have an honest and transparent car buying experience. Thank you Autonation Chevy and Tim White for the excellent customer service. More
by joserosayulfo
Employees Worked With
Timothy White
March 30, 2024
Refused us sale because we were choosing to finance with our bank at a 5% lower rate than the dealership was offering. They made derogatory comments about us remarking how they were surprised we had such gr our bank at a 5% lower rate than the dealership was offering. They made derogatory comments about us remarking how they were surprised we had such great credit all where we could hear. The dealer talked to myself and my female banker horribly but not husband which made both she and i feel discriminated against. More
by diane.sturgeon83
Employees Worked With
Unknown
March 25, 2024
Mr. Mateir was, once again, fantastic. He handled any issues with courtesy, thoughtfulness and efficiency. I bought my last truck from the dealership and this one simply because of Mr. Mateir. issues with courtesy, thoughtfulness and efficiency. I bought my last truck from the dealership and this one simply because of Mr. Mateir. More
by rcarter238
Employees Worked With
Mr. Mateir
March 20, 2024
I worked with a very knowledgeable sales person, Jodeci he was very polite and explained everything in detail. Although I have had to take the vehicle back for service already they have been very helpful i he was very polite and explained everything in detail. Although I have had to take the vehicle back for service already they have been very helpful in the process. More
by rhino78
Employees Worked With
Jodeci, Jorge, and Glynn in service
March 13, 2024
Lenny in the service dept. is rude unprofessional and my husband and I was not satisfied with my vehicle, my engine light was still on when we left after we approached him with is rude unprofessional and my husband and I was not satisfied with my vehicle, my engine light was still on when we left after we approached him with our concern he shrugged his shoulders 🥲🥹 I will not come back More
by Luzy
Employees Worked With
Lenny
March 12, 2024
Was a great experience buying my Chevy Colorado. Everyone was so friendly. Gave me a decent price on my trade. One of the best car buying experiences I have had. Everyone was so friendly. Gave me a decent price on my trade. One of the best car buying experiences I have had. More
by amdwhitaker
Employees Worked With
Tim White
February 27, 2024
My wife had a 10am appointment for an oil change well 2. 75 hours later. The price was for an oil change and 2 wipers blades was $2 short of $200. Totally unacceptable they couldn’t even give her a price unt 75 hours later. The price was for an oil change and 2 wipers blades was $2 short of $200. Totally unacceptable they couldn’t even give her a price until they had finished. This is the worst customer service I have seen in a long time I will be looking for a new place for service for this Chevy and that’s why I don’t drive a Chevy I don’t recommend this service center to anyone and if I could I will give them a -2 rating. Who charges $85 for wipers blades. Think they took advantage of her because she was a woman More
by Nosup4u
Employees Worked With
Kyle pacarro
February 23, 2024
Have been using West Colonial Chevy for the last 6 years servicing my Corvette. Recently upgraded to a newer C8 Corvette and it required a software update. After waiting for hours, was told the tech couldn' servicing my Corvette. Recently upgraded to a newer C8 Corvette and it required a software update. After waiting for hours, was told the tech couldn't get it to load and they would need to request help from GM and check back with them on Monday (BTW, car is running fine, so I have it). This was on a Friday (2/9). Service Department does not answer calls and all you can do is leave messages, which I did multiple times. On Wed (2/14), finally get through to the Manager David Vega, he states he will have his SM Justin call me back that afternoon (2/14)...didn't happen. Next day, left more messages, no call backs. Made an appointment with another Chevy Dealer, they got me in and the software upload went without a hitch a week later (2/21). BTW - Still no call back from West Colonial Chevy - and this is from a customer who had been using their service department for the last 6 years.....who they just lost. More
by cal45
Employees Worked With
David Vega, Justin ?
