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AutoNation Chevrolet West Colonial

Orlando, FL

4.0
677 Reviews
For Orlando area residents, there is no better place for Chevrolet cars, trucks, and SUVs than AutoNation Chevrolet West Colonial. Our expansive showroom is just a few blocks west of Lotte Plaza on W Colonial Drive. Featuring one of the largest inventories of both new and used Chevrolet vehicles in Orlando, including all the latest models, AutoNation Chevrolet West Colonial has it all! Visit our showroom in-person or online today to learn more about what a new or used Chevrolet can do for you.
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3707 West Colonial Drive

Orlando, FL

32808

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Showing 677 reviews

July 13, 2023

This dealership was on point I was a walk in to get my truck serviced, Jamal got me in and out as fast and convenient as possible. More

by chrismorrow91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal
Jul 17, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 11, 2023

I took my Nissan Frontier in for an oil change and they called me and said I needed new brake pads and to have the rotors grinded. It would be almost $1000. I told them I would think about it, since they f More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamel Black
Jul 15, 2023 -

AutoNation Chevrolet West Colonial responded

Jake, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 680-0751 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Jul 15, 2023 -

Jake responded

I tried many times to call your dealership but I was caught in an endless loop in your automated answering system. I was never able to reach an actual person except the operator in the service department who could not connect me to anyone.

July 10, 2023

Armando the Sale Advisor or Sale Representative it's the best, always making sure I get the best service More

by josnel1980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Cancel
Jul 13, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 09, 2023

Thank you for the great experience. The whole team assisted with our car purchase. Lot of details and options were presented and we felt confident with our decision. We love the vehicle More

by Wheeliable
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, Tassy, Wilton
Jul 12, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 08, 2023

The customer service was very helpful but far as getting service done the wait time is weeks out to get the work done on your vehicle I’m very disappointed in that but other then that everything else was g More

by Lards3261
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 12, 2023 -

AutoNation Chevrolet West Colonial responded

Thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help.

July 07, 2023

I was called for a day to have my car evaluated and I was praying they were honest and they were!!! Everything they said matched my personal mechanic. No more or less. Felt great to not and try to be hustl More

by sampsonc08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 11, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 02, 2023

Autonation is my home,they treated me like a family, they have a solid crew excellent customer service.. More

by devoisin97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briant
Jul 05, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

July 02, 2023

This was my first time at the dealership with the company van. The customer service was awesome. More

by kjustice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 05, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

July 01, 2023

I was visiting family from out of town, and my car needed its first oil change. The service team at Auto Nation not only was able to get me in in a timely manner, but their energy was so incredibly positive, More

by asjr312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service center
Jul 05, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

Ericka was awesome 👏. She took the time to explain everything to us and although it was hot 🥵 outside, she was very patient with us and took the time to show us multiple More

by beapeters73
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ericka
Jul 03, 2023 -

AutoNation Chevrolet West Colonial responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

Jul 03, 2023 -

beapeters73 responded

You’re very welcome. Everyone was so professional and extremely nice 😊

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