AutoNation Chevrolet Timonium - Service Center

I made the service appointment with Frankel Cadillac a week before and I got an appointment time to arrive. I was greatly surprised when I arrived at Frankel Cadillac to find it closed. I called the numb week before and I got an appointment time to arrive. I was greatly surprised when I arrived at Frankel Cadillac to find it closed. I called the number on my appointment text to find out that Auto Nation was handling the service requests. It was only about 1/2 miles to get there and the receptionist was very polite. When I arrived at Auto Nation I saw Greg who was my service rep from Frankel. I was immediately put at ease because he took good care of my vehicle at Frankel. He took my vehicle in and when he discovered it was going to take longer than anticipated because of additional work need, he provided a way back home. The next day Hannibal arranged a vehicle to pick me up to get my Cadillac XTS. Greg even found a way to reduce my costs for the repairs by providing alternative cost reducing options. The customer service room was clean and comfortable. More

Great place to buy or service your car. Highly recommend for anyone looking for a honest company with great employees. Highly recommend for anyone looking for a honest company with great employees. More

Needed 90,000 mile checkup. Ran into time restraint and had to asks for second appointment, They fit me in to complete the work successfully Ran into time restraint and had to asks for second appointment, They fit me in to complete the work successfully More

The service team was great, was able to fix my vehicle the same day. Highly recommended!!!!! the same day. Highly recommended!!!!! More

The dealership was very clean and inviting. I was pleased with my rep Greg as well. I was pleased with my rep Greg as well. More

They will help U. And very friendly and nice service. No worries or bad vibes And very friendly and nice service. No worries or bad vibes More

James was very Professional and assisted me very fast, Will keep bringing the car here! Will keep bringing the car here! More

The service that I received was absolutely wonderful! Gregg and Hannibal are very kind and assured me that the I will receive the best care for my car! The person who is the cashier is very friendly and Gregg and Hannibal are very kind and assured me that the I will receive the best care for my car! The person who is the cashier is very friendly and greeted me with a beautiful smile! I am very pleased with the service that I received! More

This dealer ship is the best got my ride in the very best shap.the service team did the dam thing led by what i believe to be the best I've ever had he being Denist he's wonderful the young man hope,got very shap.the service team did the dam thing led by what i believe to be the best I've ever had he being Denist he's wonderful the young man hope,got very good skills..cant say enough... More

Dennis, the service advisor, did a Great job. He got my car in timely and the work was done when promised. I will return here for any service I need on my car. He got my car in timely and the work was done when promised. I will return here for any service I need on my car. More