Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Chevrolet Timonium
Timonium, MD
432 Reviews
AutoNation Chevrolet Timonium is your local source for all things Chevrolet in the North Baltimore area. Located in Lutherville-Timonium, our dealership serves residents from Baltimore, Towson, and Cockeysville, too. From the latest new Chevrolet vehicles for sale, to our extensive used inventory, AutoNation Chevrolet Timonium has it all. Visit our website to learn more, and schedule a test drive today.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 432 reviews
February 24, 2021
I RECENTLY BOUGHT A VEHICLE FROM YOUR TIMONIUM STORE IN MD. FROM THE BEGINNING THE CUSTOMER SERVICE SUCKED IT WAS THE WORST EXPERIENCE THAT I EVER HAD BUYING A VEHICLE. AFTER THE PURCHASE OF THE VEHICLE TH MD. FROM THE BEGINNING THE CUSTOMER SERVICE SUCKED IT WAS THE WORST EXPERIENCE THAT I EVER HAD BUYING A VEHICLE. AFTER THE PURCHASE OF THE VEHICLE THE SALESMAN WENT OUT OF HIS WAY TO COME TO MY JOB TO PICK UP THE REMAINING BALANCE ON VEHICLE I ASKED FOR A EMAIL OF THE SIGNED DOCUMENTS. SO AFTER BACK AND FOURTH CONTACT FOR A WEEK BEGGING FOR MY PAPERS I FINALLY GOT THEM THEU EMAIL 2 WEEKS LATER. AS OF NOW I AM STILL WAITING ON EXTENDED WARRANTY INFO AS IT IS ALMOST 6 MONTHS LATER. THE CAR WAS SUPPOSE TO BE INSPECTED. I BEGAN TO NOTICE PROBLEMS WITH THE VEHICLE SOON AFTER. AS I REACHED OUT TO MY SALESMAN I WAS INFORMED THAT EVEN THO I HAD A 90 DAY WARRANTY ON ANY PROBLEMS WITH THE VEHICLE IT WOULD BE COVERED. WHEN I QUESTIONED THE CONCERNS I WAS TOLD THAT THE COMPANY WAS NOT PUTTING ANY MORE MONEY INTO MY VEHICLE WARRANTY OR NOT. I TOOK VEHICLE TO THE SERVICE DEPT THEY ADVISED ME OF A FEW PROBLEMS THE VEHICLE HAD BUT THEY WANTED TO CHARGE ME FOR SOME OF THE REPAIRS AS WELL AS CHARGE ME FOR A LOANER CAR. AT THIS TIME I ONLY HAD THE VEHICLE FOR @ 40 DAYS. BOTTOM LINE I HAD TO CAR THE STATE TROOPERS IN ORDER TO HAVE SOME OF THE PROBLEMS FIXED WHICH WASNT SUPPOSE TO PASS INSPECTION IN THE BEGINNING EHICH MEANS I WAS GIVEN A FAULTY MSI. FROM ABOUT 2 WEEKS IN I HAVE BEEN TELLING THEM THAT THERE IS GRINDING NOISE COMING FROM THE CAR AND THAT THE POWER STEERING PUMP IS BAD. I WAS TOLD THAT THE POWER STEERING PUMP IS SUPPOSE TO MAKE NOISE LOL AND THAT ALSO THE ENGINE SHOULD ALSO B MAKING STRANGE NOISES. I WAS ALSO TOLD WELL EVEN IF THERE IS ANY PROBLEMS WITH THE ENGINE OR PUMP THEY WOULD NOT BE COVERING IT EVEN THO I WAS WITHIN MY 90 DAYS. SO AS I SET UP MY SECOND APPT TO RETURN CAR THE SHOP IS CLOSED DUE TO COVID SO THEY RESCHEDULED MY APPT.BY TIME I GO BACK THEY TELL ME WARRANTY HAS EXPIRED. SO BOTTOM LINE JUST AS THE TOLD ME FROM MY SALESMAN THEY HAD THEIR MIND SET NOT TO PUT ANYMORE MONEY INTO MY VEHICLE WARRANTY OR NOT. I ALSO CALLED CORPORATE AND WAS TOLD I WOULD RECIEVE A CALL BACK WITHIN 48 BUSINESS HRS WHICH IS A CALL BACK THAT I NEVER RECIEVED TO THIS DAY. SIDENOTE WHICH MAKES IT EVEN WORSE I ALSO WORK FOR CHEVY. SO Y FEELING IS IF THIS IS HOW A SAME GM EMPLOYEE IS TREATED I CAN IMAGINE IF I WAS A REG CUSTOMER . SO BASICLY I ENDED UP WITH A 12THOUSAND DOLLAR CAR THAT NEEDED ABOUT 5 MORE THOUSAND OR MORE WORTH OF WORK WITH 90 DAY WARRANTY COVERING WHAT THE ONLY FELT LIKE CHANGING. I JUST CANT BELIEVE THAT THIS IS THE TREATMENT COMING FROM A GM DEALERSHIP I WOULD OF EXPECTED THIS FROM A SIDE SHOP IF YOU ASK ME THEY ARE A DISGRACE TO THE COMPANY OG GM. More
by MR J
Employees Worked With
NA
April 27, 2020
Brennan always gives excellent customer service and everyone is always nice. I purchased my car from here and my experience in coming here is always pleasant. everyone is always nice. I purchased my car from here and my experience in coming here is always pleasant. More
by Happy
Employees Worked With
Brennan
November 20, 2019
No integrity and dishonest We recently purchased a used car from AutoNation and was told at the time of purchase by the finance manager, Ben, that the finance company required G We recently purchased a used car from AutoNation and was told at the time of purchase by the finance manager, Ben, that the finance company required GAAP insurance and an "Appearance Package" in order for us to get the vehicle. A few days later, the lender called us and let us know they do NOT require either of these packages to finance with them. This is also our third automobile threw AutoNation, so we felt like they were trustworthy. However, I am now disgusted after being lied to face-to-face, and clearly taken advantage of. After confronting the dealership about this matter, they admitted that they added these packages to cover themselves. Their "no haggle" line is BS and is only be beneficial to their company as they add on "packages" to pad their bottom line cost of the vehicle WITHOUT being honest and informing the consumer. It's a shame because we live close and have used them exclusively for years thinking they weren't the stereotypical snake oil salesmen. Guess we learned the hard way and hope anybody thinking about going to them thinks twice about their integrity and "no haggle" nonsense before purchasing. More
by Repeat Customer
Employees Worked With
Ben
October 19, 2019
Bought used vehicle Our salesperson Christos Dudak and anyone we spoke with through a fast efficient and easy sale. Were very friendly and polite they are care about your Our salesperson Christos Dudak and anyone we spoke with through a fast efficient and easy sale. Were very friendly and polite they are care about your needs. They have even have been in contact since everything was final. Our sales guy even came in on his day off to help us out. More
by Aschell
Employees Worked With
Christos Dudak, Ben Warner
August 26, 2019
Chevrolet Impala I called in a spoke to Christos about the Chevy Impala they had available. He provided me with all of the information I need and scheduled an appointm I called in a spoke to Christos about the Chevy Impala they had available. He provided me with all of the information I need and scheduled an appointment that would fit me schedule for me to come in. Upon arrival, he had the car waiting for me at the door to test drive and made sure I was aware of how to utilize the features in the car. Later, I met with Frank in the finance department who worked with me to be sure I was getting the best financing. After my purchase, Christos followed upon with me via email and phone to ensure I was having no issues and to see if I had any questions I truly appreciate how helpful and pleasant everyone was through the process and I will definitely go back when I am ready to purchase a new car. More
by Chalana Southerland-Evans
Employees Worked With
Christos and Frank
May 27, 2019
Christos was GREAT! Christos was accommodating all the way around. Finding the car, color we wanted and worked with our timeline. Furthermore he kept his promise along wi Christos was accommodating all the way around. Finding the car, color we wanted and worked with our timeline. Furthermore he kept his promise along with Josh. We have been gong to AN Chevy for 8 years now. More
by Kmcquaid
Employees Worked With
Christos Dubak
April 14, 2019
Very good service experience. Service Brandon was very helpful with all my questions about my car.the lady at the customer service fest was very nice. Overall everything was good. Service Brandon was very helpful with all my questions about my car.the lady at the customer service fest was very nice. Overall everything was good. More
by Sussie
Employees Worked With
Brandon
April 12, 2019
2 vehicles - Oil Changes, wiper blades, cabin filter. Brennan Stewart has always been professional at all times. Takes his time explaining everything that's going on with my vehicles. Keeps me up to date Brennan Stewart has always been professional at all times. Takes his time explaining everything that's going on with my vehicles. Keeps me up to date on services that are needed. No problem getting an appointment. He always works around my schedule. More
by CodyDog
Employees Worked With
Brennan Stewart
April 09, 2019
Professional 100% Always very professional, from selling you a vehicle to getting you into the shop for repairs or upgrades and or and type of service you may need...th Always very professional, from selling you a vehicle to getting you into the shop for repairs or upgrades and or and type of service you may need...the team here all have one goal in mind and that is to make sure your completely happy and satisfied....I drive 40 mins, cause its completely worth it to me... More
by Fleetdude#1
Employees Worked With
Brennan
