AutoNation Chevrolet Timonium

Love going to this dealership. Very clean. They're honest and true to their words. and true to their words. More

Beyond unimpressive. I mean, it's not their fault that I killed my car, but you sent me a quote over email when I inquired about selling it. If I follow up with you, repeatedly, day after day after day, tal killed my car, but you sent me a quote over email when I inquired about selling it. If I follow up with you, repeatedly, day after day after day, talking to the owner, calling the store, waiting around for somebody to show up and inspect my car, and nothing ever happens? You're supposed to be interested. Stop jerking me around. Defecate or vacate the commode. More

I just happen to be browsing some of the other reviews as i wroteone earlier and i believe it is true as stated the 90 day warranty is a sales promotion they stretch everything out till you are out of warran i wroteone earlier and i believe it is true as stated the 90 day warranty is a sales promotion they stretch everything out till you are out of warranty my cabin filter was filthy as well a air and my back seats cushion was falling off back was told after i purchased that no more money would be put into the vehicle after being told by salesman that everything was covered except some electric very shady sales and service seem like they work hand and hand not to stand up to their end of deal just get your money and you can hit the rd jack and tell your story walking we hear you but dont care i was told i should of bought a new car but u sold me car that you said was nationwide certified with no remorse if u dont back your vehicles why sell it bottom line and then had the nerve to say we dont know to much about honda in service so i asked can i take elsewhere and let them examine the vehicle i was told no they will not honor only there tech can diagnose which leaves me at the mercy of them not wanting to fix my vehicle then if im not mistaken vehicle was serviced with all aftermarket parts they told me where honda parts very shaky dealership from sales to service More

I RECENTLY BOUGHT A VEHICLE FROM YOUR TIMONIUM STORE IN MD. FROM THE BEGINNING THE CUSTOMER SERVICE SUCKED IT WAS THE WORST EXPERIENCE THAT I EVER HAD BUYING A VEHICLE. AFTER THE PURCHASE OF THE VEHICLE TH MD. FROM THE BEGINNING THE CUSTOMER SERVICE SUCKED IT WAS THE WORST EXPERIENCE THAT I EVER HAD BUYING A VEHICLE. AFTER THE PURCHASE OF THE VEHICLE THE SALESMAN WENT OUT OF HIS WAY TO COME TO MY JOB TO PICK UP THE REMAINING BALANCE ON VEHICLE I ASKED FOR A EMAIL OF THE SIGNED DOCUMENTS. SO AFTER BACK AND FOURTH CONTACT FOR A WEEK BEGGING FOR MY PAPERS I FINALLY GOT THEM THEU EMAIL 2 WEEKS LATER. AS OF NOW I AM STILL WAITING ON EXTENDED WARRANTY INFO AS IT IS ALMOST 6 MONTHS LATER. THE CAR WAS SUPPOSE TO BE INSPECTED. I BEGAN TO NOTICE PROBLEMS WITH THE VEHICLE SOON AFTER. AS I REACHED OUT TO MY SALESMAN I WAS INFORMED THAT EVEN THO I HAD A 90 DAY WARRANTY ON ANY PROBLEMS WITH THE VEHICLE IT WOULD BE COVERED. WHEN I QUESTIONED THE CONCERNS I WAS TOLD THAT THE COMPANY WAS NOT PUTTING ANY MORE MONEY INTO MY VEHICLE WARRANTY OR NOT. I TOOK VEHICLE TO THE SERVICE DEPT THEY ADVISED ME OF A FEW PROBLEMS THE VEHICLE HAD BUT THEY WANTED TO CHARGE ME FOR SOME OF THE REPAIRS AS WELL AS CHARGE ME FOR A LOANER CAR. AT THIS TIME I ONLY HAD THE VEHICLE FOR @ 40 DAYS. BOTTOM LINE I HAD TO CAR THE STATE TROOPERS IN ORDER TO HAVE SOME OF THE PROBLEMS FIXED WHICH WASNT SUPPOSE TO PASS INSPECTION IN THE BEGINNING EHICH MEANS I WAS GIVEN A FAULTY MSI. FROM ABOUT 2 WEEKS IN I HAVE BEEN TELLING THEM THAT THERE IS GRINDING NOISE COMING FROM THE CAR AND THAT THE POWER STEERING PUMP IS BAD. I WAS TOLD THAT THE POWER STEERING PUMP IS SUPPOSE TO MAKE NOISE LOL AND THAT ALSO THE ENGINE SHOULD ALSO B MAKING STRANGE NOISES. I WAS ALSO TOLD WELL EVEN IF THERE IS ANY PROBLEMS WITH THE ENGINE OR PUMP THEY WOULD NOT BE COVERING IT EVEN THO I WAS WITHIN MY 90 DAYS. SO AS I SET UP MY SECOND APPT TO RETURN CAR THE SHOP IS CLOSED DUE TO COVID SO THEY RESCHEDULED MY APPT.BY TIME I GO BACK THEY TELL ME WARRANTY HAS EXPIRED. SO BOTTOM LINE JUST AS THE TOLD ME FROM MY SALESMAN THEY HAD THEIR MIND SET NOT TO PUT ANYMORE MONEY INTO MY VEHICLE WARRANTY OR NOT. I ALSO CALLED CORPORATE AND WAS TOLD I WOULD RECIEVE A CALL BACK WITHIN 48 BUSINESS HRS WHICH IS A CALL BACK THAT I NEVER RECIEVED TO THIS DAY. SIDENOTE WHICH MAKES IT EVEN WORSE I ALSO WORK FOR CHEVY. SO Y FEELING IS IF THIS IS HOW A SAME GM EMPLOYEE IS TREATED I CAN IMAGINE IF I WAS A REG CUSTOMER . SO BASICLY I ENDED UP WITH A 12THOUSAND DOLLAR CAR THAT NEEDED ABOUT 5 MORE THOUSAND OR MORE WORTH OF WORK WITH 90 DAY WARRANTY COVERING WHAT THE ONLY FELT LIKE CHANGING. I JUST CANT BELIEVE THAT THIS IS THE TREATMENT COMING FROM A GM DEALERSHIP I WOULD OF EXPECTED THIS FROM A SIDE SHOP IF YOU ASK ME THEY ARE A DISGRACE TO THE COMPANY OG GM. More

Brennan always gives excellent customer service and everyone is always nice. I purchased my car from here and my experience in coming here is always pleasant. everyone is always nice. I purchased my car from here and my experience in coming here is always pleasant. More

Very nice employees. I never knew I’d be approved to get a car and the employee named Sara was very helpful and worked very hard. a car and the employee named Sara was very helpful and worked very hard. More