AutoNation Chevrolet Timonium

I felt as though everyone was very ACKNOWLEDIBlE, ATTENTIVE, HONEST and CONCERNED about the problems I was having with my car ATTENTIVE, HONEST and CONCERNED about the problems I was having with my car More

Great service department. It is unfortunate that Chevrolet pushes them to do odd things such as have customers replace their tires prematurely and tell them they’re in a progr It is unfortunate that Chevrolet pushes them to do odd things such as have customers replace their tires prematurely and tell them they’re in a program so they’ll get a price break only to have it turn out that they mysteriously misquoted you initially and it will be twice as much as they quoted you. Then you’re getting the same tires that you could get elsewhere for the same price. More

Great customer service. Competitive pricing. Comfortable waiting area. Personable staff. Went out of their way to accommodate my schedule. Competitive pricing. Comfortable waiting area. Personable staff. Went out of their way to accommodate my schedule. More

Car was serviced efficiently and in a timely fashion. All my concerns were addressed and my issues were corrected All my concerns were addressed and my issues were corrected More

Greg and his team have been servicing our 2009 Cadillac SRX since 2009. The service was always been professional, when they were at Frankel Cadillac. We never ha a need to worry if the service was done SRX since 2009. The service was always been professional, when they were at Frankel Cadillac. We never ha a need to worry if the service was done correctly, we always knew it was...never a take back following service. Whwn Frankel was bought out by AutoNation, we made a decision to follow Greg and his team. Keep uo the great work. Dallas More

I've been taking my car to AutoNation on Padonia Road for many a year now. I always feel that they are concerned about me keeping my "old girl" on the road and in safe condition. I never feel pressured to many a year now. I always feel that they are concerned about me keeping my "old girl" on the road and in safe condition. I never feel pressured to have work done, everything is explained to my satisfaction. More

Greg Winebrenner is extremely friendly, professional and knowledgeable about service issues relating to my Cadillac SRX. Additionally, the other staff that assisted with processing my vehicle in, checking knowledgeable about service issues relating to my Cadillac SRX. Additionally, the other staff that assisted with processing my vehicle in, checking on me during my wait, and processing me out were friendly and professional. More

A very kind and professional type of mannerism is what i got out my experience . i got out my experience . More

They are the worst. My car was towed their a week ago for a flat tire it took them a week to fix it. I told them.when it was towed to the shop I have a tire policy and t My car was towed their a week ago for a flat tire it took them a week to fix it. I told them.when it was towed to the shop I have a tire policy and they still tried to charge me without even running it through the tire policy. What a rip off and very unprofessional. I asked for the service manager to call.me he did not. When I showed up I asked to speak with him again and he finally came to speak.with me he was not very helpful. Worst dealership ever. More

The waiting area and ladies bathroom was nicely clean. I was offered complimentary beverages which was nice too. I wasn't happy with the manger yelling across the waiting area to ask me if I wanted too ad I was offered complimentary beverages which was nice too. I wasn't happy with the manger yelling across the waiting area to ask me if I wanted too additional services, I thought should have been asked in private. Also, I was not happy as to how long it took to have an oil change and clean washer fluid. I arrived at 7:30 am and it was almost 11:00 am when I was done. As for the mechanic service, I thought the work they did was outstanding. Oh yeah, the manager offered me a small discount for taking so long. More