AutoNation Chevrolet Timonium

If I could give this place 0 stars I would. I had a appointment for 7am on October 4th to get service done on my 2017 honda accord that I purchased with a extended warranty a year ago. At arri I had a appointment for 7am on October 4th to get service done on my 2017 honda accord that I purchased with a extended warranty a year ago. At arrival I wasn't greeted at all. The service written james MacMillan begin to question why a honda was at a Chevy dealership. After dropping off my vehicle I called around 11 am to get a update, he says..... we didn't put it in the shop yet. I waited til 330pm and called back, he then says... oh well sir we can't look at it today, maybe tommorow. This is totally unprofessional and unacceptable. Where is the communication?? I took off work to be treated like this! Don't ever come here. More

I went in to test drive a Blazer. The one they had did not have what I was looking for. They asked all the right questions and found the best match. When the blazer arrived the sam The one they had did not have what I was looking for. They asked all the right questions and found the best match. When the blazer arrived the same afternoon as I was there, I was sold. The entire team did a great job working with me to get the best price, fiance, and understanding of the entire process. I will not go anywhere else for my next SUV. More

Great customer service. Also, my on line service request was not located but I still received the service that I requested. Also, my on line service request was not located but I still received the service that I requested. More

Jodi got me in on time, and kept me updated as to the status of my vehicle repair. The waiting room was clean and everyone was nice and helpful. status of my vehicle repair. The waiting room was clean and everyone was nice and helpful. More

Troy was very helpful and made it easy for my purchase of a new vehicle. a new vehicle. More

Had vehicle towed in due to damage to some of the wiring. Everything was diagnosed and repaired properly. I received the perfect amount of communication from Jim, my service adviser, who also communicated we Everything was diagnosed and repaired properly. I received the perfect amount of communication from Jim, my service adviser, who also communicated well with my insurer. More

Jody Lomedico made us feel as though we were at a small local shop instead of a large dealership. Very pleased with the whole process, thorough and professional. local shop instead of a large dealership. Very pleased with the whole process, thorough and professional. More

The staff and mechanics are very professional, but most of all, they are honest! Also, they keep you well informed about the status of your vehicle during the entire work service process! of all, they are honest! Also, they keep you well informed about the status of your vehicle during the entire work service process! More

Several recalls over the past year were taken care of promptly and helpfully as was a mysterious concern with my Chevy Volt that they kept at to resolve promptly and helpfully as was a mysterious concern with my Chevy Volt that they kept at to resolve More

Jody in the service department is wonderful. Very helpful and looks out for the customer. Very helpful and looks out for the customer. More