AutoNation Chevrolet Timonium
Timonium, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I have been getting my car serviced at this location for 9 years. I am pleased with the customer service and the quality of the work. They have a nice waiting room and a clean restroom. The staff is very ni 9 years. I am pleased with the customer service and the quality of the work. They have a nice waiting room and a clean restroom. The staff is very nice and accommodating. I highly recommend this location for servicing your car. More
Disapointed. .. Went in for recall on suburban with a scheduled appointment, even letting them know i would bring right when they open and would need it back befor .. Went in for recall on suburban with a scheduled appointment, even letting them know i would bring right when they open and would need it back before i got off work because i work in the area. They said sure that will work and noted to finish by 2pm on it...The service advisor felt like I was working with a car salesman. He left me hanging, would tell me what he thought I wanted to hear, after 2pm i called he said he would check and call me back. I never heard from him so at 330 i called back, come to find out they haven't even started on it. plus, he would take what I say and twisted it and would answer me back using my twisted words. This place was great a few years ago. I always took my Tahoe and suburban there for service even though I'm from another county, but work local. Now there answering service has gone down hill too. More automated and sends you to a 1-800 national line to schedule then when u ask 1 question, they don't know an answer. All I needed was honesty and I would have worked with them. I would have picked it up and brought back another day if he would have just told me the truth from the beginning. I've lost my trust in them I will no longer be using them for any of my future service needs. More
AutoNation was very responsive but not overbearing in pressuring me to come in to look at a vehicle I was interested even though the level of inventory for the vehicle across many dealers was very limite pressuring me to come in to look at a vehicle I was interested even though the level of inventory for the vehicle across many dealers was very limited. More
If you are looking or know someone looking to buy a vehicle I highly recommend them. They actually listened to what I wanted and needed and proceeded accordingly. Even though at the time I could not ge vehicle I highly recommend them. They actually listened to what I wanted and needed and proceeded accordingly. Even though at the time I could not get what I wanted they put me in a vehicle that I needed. And I will be going back to get what I want when the time is right. They were very patient with me and did their due diligence. More
The customer service reps were very friendly and knowledgeable. They know enough about cars to accurately explain what is going on with your vehicle. I also got to talk with the mechanic who worked knowledgeable. They know enough about cars to accurately explain what is going on with your vehicle. I also got to talk with the mechanic who worked on my car and he was equally as pleasant and provided additional explanation and insight into my issues. More