AutoNation Chevrolet Timonium

The process was easy and informative. I was able to put my vehicle in the hands of professionals that not only completed the work in a timely manner but also gave me the needed informatio I was able to put my vehicle in the hands of professionals that not only completed the work in a timely manner but also gave me the needed information to make informed decisions on maintenance going forward. More

Very nice cars! Everyone there is very nice especially angel. I got a great car for a great price. Would 100% recommend Everyone there is very nice especially angel. I got a great car for a great price. Would 100% recommend More

I purchased a vehicle from them and still have no received my title and registration from 3 months ago. They keep giving me the run around. I came from Pennsylvania and they keep blaming it on Pennsy received my title and registration from 3 months ago. They keep giving me the run around. I came from Pennsylvania and they keep blaming it on Pennsylvania . Do not buy a vehicle from them More

Despite being from a different state, the salesperson and his manager provided exceptional assistance in navigating the buying process. They went above and beyond to ensure that the car was delivered on time his manager provided exceptional assistance in navigating the buying process. They went above and beyond to ensure that the car was delivered on time, despite the initial delivery plan not meeting expectations. Initially, I was somewhat skeptical about the condition of the car since I was unable to inspect it in person. However, they were responsive to my inquiries and promptly provided detailed information, including pictures without hesitation. More

They are nice people and good service everyone is so nice and helpful they have good car. and helpful they have good car. More

I’m new to the area and needed routine maintenance. They were courteous and responsive. I’m very satisfied with their service department. They were courteous and responsive. I’m very satisfied with their service department. More

bought a new truck from this dealer they helped me through out the whole way and got me in the truck the same day great help from john Kennedy and james bice definitely recommend buying your next car through out the whole way and got me in the truck the same day great help from john Kennedy and james bice definitely recommend buying your next car here More

POTENTIAL BUYERS BEWARE (ESPECIALLY OUT-OF-STATE BUYERS) This dealership is run by the most disorganized and unprofessional group of people, they seemed pleasant and nice at first. But the second BUYERS) This dealership is run by the most disorganized and unprofessional group of people, they seemed pleasant and nice at first. But the second they take your hard earned money, they do not give a xxxx about you or your business. My fiancé and I traveled from out-of-state to purchase a car from this dealership in October, what was supposed to be an exciting experience turned into nothing but an absolute nightmare. After the paperwork was signed and the money was handed over, we were told that the plates and registration would be mailed to us within 6 weeks. 6 weeks flew by and the plates and registration did not come. So naturally I contacted the dealership to figure out what was going on and was told that someone quit and the paperwork was mishandled but to not worry, they would send a temporary extension for the temp plates and that the plates and registration would be with us long before the temp was up. The next day paperwork that had already been filled out was mailed to us. Another month goes by and still no plates. I was constantly calling the dealership, being sent around to 3 different people, having my calls and texts ignored. Then we come in contact with the general manager, who now says that they will no longer take our calls and that we can only communicate via an email chain. Over the next few weeks they are now blaming their tag and title department. Our last temporary extension expires and now left without a car that we are paying for and the only accommodation the general manager has to offer is an “I’m sorry” and blame shifting to another department of their dealership. We asked several times for a rental to get to work since we are now without a car, which was refused. We were then texted by the dealership saying they had the plates & registration and they would overnight them to us, then we were emailed saying they didn’t actually have the plates and that they’d be here a few days later, and they never showed up and were never even shipped out!! I asked for emailed updates on the communication between the general manager and their tag and title department in the mean time so we could know what was going on and was never answered. Here we are 3 months later and a week with a new car rotting in the driveway, finally got the plates!! We are not the only ones who have gone through this, I’ve combed through reviews and it seems like mishandling the paperwork for out-of-state buyers and leaving you stranded and taken advantage for MONTHS is not an uncommon thing for this dealership. If you’d like to buy a new car, take your hard earned money somewhere else. More

The service I received from John, Eileen, and James was great! They have all very experienced with the Chevy brand and take pride in providing top notch service to the customer. great! They have all very experienced with the Chevy brand and take pride in providing top notch service to the customer. More

"My experience with this dealership has been extremely frustrating. I purchased a Tahoe from them, and they mishandled my registration. For over three weeks, I’ve been trying to cancel my GAP insurance, b frustrating. I purchased a Tahoe from them, and they mishandled my registration. For over three weeks, I’ve been trying to cancel my GAP insurance, but I’ve encountered nothing but delays, unanswered voicemails, and ignored emails. Based on this experience, I cannot recommend doing business with this dealership." More