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AutoNation Chevrolet Gilbert - Service Center

Gilbert, AZ

4.3
512 Reviews

512 Reviews of AutoNation Chevrolet Gilbert - Service Center

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January 11, 2024

Rafael was good he kept me notified when my part came in, scheduled service, was in and out, very satisfied More

by dray867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Jan 14, 2024 -

AutoNation Chevrolet Gilbert responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

January 11, 2024

Professional place for my maintenance needs, Nick & everyone was awesome & took great care of me today. I have been a loyal customer for over 6 years now. Thank you very much. More

by Nello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Kaira
Jan 14, 2024 -

AutoNation Chevrolet Gilbert responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 10, 2024

Corvette girl responded publicly on 1/10/24 5:42 AM Auto Nation Gilbert actually coordinated the service with Auto Nation Superstition Springs Mesa due to urgency for the tire repair. Both dealer More

by Corvette girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GM, Service manager. Also greeted by Sales rep and front desk.
Jan 10, 2024 -

Corvette girl responded

Auto Nation Gilbert actually coordinated the service with Auto Nation Superstition Springs Mesa due to urgency for the tire repair. Both dealerships were involved over 2 days. Best service ever! Service was first done at the Gilbert location but after inspection by the service manager, the tire I needed had to be delivered to the store the next morning. However, my tire was too flat b y then and I had to drive to Gilbert location due to distance. The new tire was then was transferred to the Mesa location where it was actually installed. All of this service was coordinated by the two GMs. Unbelievable service!!!

Jan 10, 2024 -

Corvette girl responded

Corvette girl responded publicly on 1/10/24 5:42 AM Auto Nation Gilbert actually coordinated the service with Auto Nation Superstition Springs Mesa due to urgency for the tire repair. Both dealerships were involved over 2 days. Best service ever! Service was first done at the Gilbert location but after inspection by the service manager, the tire I needed had to be delivered to the store the next morning. However, my tire was too flat b y then and I had to drive to Gilbert location due to distance. The new tire was then was transferred to the Mesa location where it was actually installed. All of this service was coordinated by the two GMs. Unbelievable service!!!

January 07, 2024

Great customer service and nice helpful staffing. Had to leave at 2 pm and it worked out just fine with the timing. Good service 👍🏼 More

by annettenorman1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caint remember
Jan 09, 2024 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 04, 2024

Nick made sure I understood everything and was happy before I left the car and when I picked it up. Service was quick and done well. More

by MichCtyGrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 06, 2024 -

AutoNation Chevrolet Gilbert responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gilbert. If you ever need help, just give us a call. Happy motoring!

December 29, 2023

Always a great experience when I have to have anything done on my vehicle, everytime More

by d4shoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Jennifer
Dec 31, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 23, 2023

It was easily accessible from the freeway. Easy to find and drive in. Satisfied getting there. More

by denisebutler624
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 26, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

December 17, 2023

The service advisors will take care of your vehicle like it was theirs all your concerns will be addressed and resolved. I highly recommend. More

by steve@a1dryervents.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Dec 20, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2023

There is no communication or responses when trying to reach out. I still have not received a call back with me leaving multiple messages. It has been a few weeks and my truck still has not even been tou More

by shea68chevy
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rafael Munez
Dec 19, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

December 15, 2023

Great customer service. The service agent did a outstanding job! Keep up with the outstanding service! More

by Larry.jones
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name unknown
Dec 17, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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