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AutoNation Chevrolet Gilbert - Service Center
Gilbert, AZ
577 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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577 Reviews of AutoNation Chevrolet Gilbert - Service Center
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January 31, 2022
Had a great experience with James (the tech who worked on my engine) and Jennifer (my advisor). Jennifer has been super helpful in keeping me up to date on my repairs and coordinating time to get me in for my engine) and Jennifer (my advisor). Jennifer has been super helpful in keeping me up to date on my repairs and coordinating time to get me in for an engine rebuild that fit into my hectic schedule. And James the tech did an incredible job on my 2013 equinox engine rebuild, It's never ran this well! I got the chance to speak with him and it's the first tech I spoke with who I felt wasn't trying to blow smoke up my rear. Super humble and polite guy. Thank you James and Jennifer for turning my experience with autonation around. Side note shootout for Gary the service manager helping coordinate Chevy helping out with some of the bill even though I was past the warranty period. More
by Chris Winter
Employees Worked With
James & Jennifer
January 30, 2022
Very efficient. Very great service. Very quick.Didn't Very efficient. Very great service. Very quick. Didn't wait for long time as scheduled, service was finished before the time. Will recommend this pla Very efficient. Very great service. Very quick. Didn't wait for long time as scheduled, service was finished before the time. Will recommend this place. Outstanding. Thank you very much. More
by Roger
Employees Worked With
Can't remember name
January 28, 2022
Needed to bring my 2020 Chevy Equinox in for routine 15k mile service, and despite being incredibly busy Kiara Raske (Service Advisor) went above and beyond to make the experience as easy as possible. mile service, and despite being incredibly busy Kiara Raske (Service Advisor) went above and beyond to make the experience as easy as possible. More
by mattnelsn
Employees Worked With
Kiara Raske
January 27, 2022
Jennifer Gagon, my Service advisor was fantastic. She was very attentive and professional. She listened to my problem and had the vehicle finished before the estimated delivery time. Everything was perfect. very attentive and professional. She listened to my problem and had the vehicle finished before the estimated delivery time. Everything was perfect. More
by ayzx10
Employees Worked With
Jennifer Gagon
January 27, 2022
This dealership is amazing!! Jennifer my service advisor is fantastic got me right in an got the job done fast!! I also got a full explanation of services that need done!! Thank you Jennifer is fantastic got me right in an got the job done fast!! I also got a full explanation of services that need done!! Thank you Jennifer More
by Denise Long
Employees Worked With
Jennifer
January 26, 2022
They got me financed on a new car with a decent interest rate when my credit was not good at all. The service department is prompt, efficient and courteous. I highly recommend Auto Nation Gilbert. rate when my credit was not good at all. The service department is prompt, efficient and courteous. I highly recommend Auto Nation Gilbert. More
by bzunigainaz
Employees Worked With
Carol
January 24, 2022
I recently had an oil change done. The service was completed in a very timely manner. However, trying to check out was horrible. I walked in to pick up my car but my service advisor was helping someon completed in a very timely manner. However, trying to check out was horrible. I walked in to pick up my car but my service advisor was helping someone else. I understood and waited. She was obviously having a problem and kept getting up and walking away. She never once made contact with me or acknowledged that I was waiting. The advisor next to her looked at me and said she would “try” to help me once she was finished with what she was doing. She was not helping anyone else and knew I was there to pick up my car. She also got up and walked away about 3 or 4 times. It wasn’t until a third advisor on the other side came over and helped that I was able to get checked out. I stood there for about 20 minutes before being helped. Even the folks at the cashier side were not helpful. I work in customer service and would never have let a customer just wait without trying to help…. Whether my customer or not. I bought my car at this dealer and have gotten all my services done here but I don’t think I will be returning. I recommend setting up a different way of checking out than waiting a service advisor that doesn’t provide service. I commend the third advisor that finally did help me out… he happened to be new. More
by Azucena
Employees Worked With
Kiara R
