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AutoNation Chevrolet Gilbert - Service Center

Gilbert, AZ

4.5
577 Reviews

577 Reviews of AutoNation Chevrolet Gilbert - Service Center

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March 01, 2022

It took much longer than I expected, since I went in for routine oil change. Wound up getting that and also new tires, new battery and new windshield wiper blades, so I should be good to go for a few more More

by cjm1600
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caryl ( not sure how to spell her name)
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Mar 28, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

February 28, 2022

Excellent service as always. My service rep. Kiara is knowledgeable and a pleasure to work with. More

by Tod.1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara/Tyler
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Mar 28, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

February 28, 2022

Even with the struggles that came up during the pandemic AutoNation Gilbert made the buying and servicing process easy and friendly! More

by Frohauf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kalli
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Mar 28, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 27, 2022

My only complaint was I had a scheduled oil change appointment for 4:00 and my vehicle not ready till 6:00 other than the wait time everything else was satisfactory More

by rayray1360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caryn
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Mar 28, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Gilbert take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2821 -- we hope to hear from you soon.

February 27, 2022

It was easy to make the service appointment over the phone after I tried online and it didn't work. More

by User-91753d1caa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sierra
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Mar 28, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 25, 2022

Service rep is excellent and work done in a timely manner. I appreciate that my time is important to them! More

by Runawaygp1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gagon
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Mar 28, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 22, 2022

Kiara is always so nice and helpful awesome to deal with she is the best and she always keeps me posted on my car even when they are dealing short staffing. More

by Amoamo50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara
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Mar 28, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 21, 2022

No one in service dept fixed my concerns or seemed knowledgeable about vehicles. Was told to come back another time but no follow up appt was made for me. Really bad for a dealership. Brand new truck More

by Dcmcpapa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Adviser who Is in wrong job
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Mar 28, 2022 -

AutoNation Chevrolet Gilbert responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 630-2821 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

February 20, 2022

They where very courteous Took the time to explain everything & offered a shuttle to & from dealership. Because of the outstanding service I will be doing more business with them in the future. More

by Will1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember their names but it was two service advisors & 2 young individuals at the service entry
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February 18, 2022

Very courteous and quick installation of my accessory. Beautiful show room And clean service drive. More

by torca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
parts dept
Report | Print
Mar 28, 2022 -

AutoNation Chevrolet Gilbert responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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