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AutoNation Chevrolet Gilbert - Service Center
Gilbert, AZ
521 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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521 Reviews of AutoNation Chevrolet Gilbert - Service Center
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February 03, 2022
I had a oil change 200 appt. I dropped off my car at 100. We came back at 430 to pick it up to find out it was never started. This is the second time in a row they have done this to me. They rushed it throug We came back at 430 to pick it up to find out it was never started. This is the second time in a row they have done this to me. They rushed it through and were done around 520. I guess it’s time to go elsewhere for my service.. More
by davidbirgenheir
Employees Worked With
Karly
February 03, 2022
On time good quick service this time. The last time we went in for our first oil change of our new vehicle we left with a oil week. They did fix it this time so we were happy with that. went in for our first oil change of our new vehicle we left with a oil week. They did fix it this time so we were happy with that. More
by mlpallas
Employees Worked With
Check in person
February 01, 2022
Marcellus Strauss in the Service department did everything he could to make sure I knew what was going on with my visit. I had gone to Freeway Chevrolet and they were not good... I would detail tha everything he could to make sure I knew what was going on with my visit. I had gone to Freeway Chevrolet and they were not good... I would detail that experience but what really matters here is that Marcellus took care of me, and my car. My girlfriend had been going here for ages and said I should give them a shot... I did, and I can't say enough about how nice it is for even the basics to be taken care of so well. Communication was on point. Vehicle was delivered back in the same day. Just awesome... Definitely try here if you're having trouble figuring out where to take your Chevrolet. More
by KPOHara
Employees Worked With
Marcellus & Jen
January 31, 2022
Had a great experience with James (the tech who worked on my engine) and Jennifer (my advisor). Jennifer has been super helpful in keeping me up to date on my repairs and coordinating time to get me in for my engine) and Jennifer (my advisor). Jennifer has been super helpful in keeping me up to date on my repairs and coordinating time to get me in for an engine rebuild that fit into my hectic schedule. And James the tech did an incredible job on my 2013 equinox engine rebuild, It's never ran this well! I got the chance to speak with him and it's the first tech I spoke with who I felt wasn't trying to blow smoke up my rear. Super humble and polite guy. Thank you James and Jennifer for turning my experience with autonation around. Side note shootout for Gary the service manager helping coordinate Chevy helping out with some of the bill even though I was past the warranty period. More
by Chris Winter
Employees Worked With
James & Jennifer
January 30, 2022
Very efficient. Very great service. Very quick.Didn't Very efficient. Very great service. Very quick. Didn't wait for long time as scheduled, service was finished before the time. Will recommend this pla Very efficient. Very great service. Very quick. Didn't wait for long time as scheduled, service was finished before the time. Will recommend this place. Outstanding. Thank you very much. More
by Roger
Employees Worked With
Can't remember name
January 28, 2022
Needed to bring my 2020 Chevy Equinox in for routine 15k mile service, and despite being incredibly busy Kiara Raske (Service Advisor) went above and beyond to make the experience as easy as possible. mile service, and despite being incredibly busy Kiara Raske (Service Advisor) went above and beyond to make the experience as easy as possible. More
by mattnelsn
Employees Worked With
Kiara Raske
January 27, 2022
Jennifer Gagon, my Service advisor was fantastic. She was very attentive and professional. She listened to my problem and had the vehicle finished before the estimated delivery time. Everything was perfect. very attentive and professional. She listened to my problem and had the vehicle finished before the estimated delivery time. Everything was perfect. More
by ayzx10
Employees Worked With
Jennifer Gagon
January 27, 2022
This dealership is amazing!! Jennifer my service advisor is fantastic got me right in an got the job done fast!! I also got a full explanation of services that need done!! Thank you Jennifer is fantastic got me right in an got the job done fast!! I also got a full explanation of services that need done!! Thank you Jennifer More
by Denise Long
Employees Worked With
Jennifer
