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AutoNation Chevrolet Gilbert - Service Center

Gilbert, AZ

4.3
514 Reviews

514 Reviews of AutoNation Chevrolet Gilbert - Service Center

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April 06, 2022

Great dealership! The service is always the best and my car comes back clean and working wonderful. Thank you Auto Nation Chevrolet Gilbert!! More

by Kimlyons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Apr 10, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet Gilbert. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 04, 2022

Long wait time even though I had an appointment, they are under staffed. Waited another 20 minutes after my vehicle was serviced just to check out. More

by pmalek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 06, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for taking the time to share your feedback with us. If you'd like, please contact our General Manager at (480) 630-2821. We'd appreciate the chance to make your experience a positive one.

April 02, 2022

I found the incompetence of the service to be poor by over filling crank case and not topping off fluids. More

by john
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marcella Strauss, Michael J
Apr 05, 2022 -

AutoNation Chevrolet Gilbert responded

Hi John, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you'd like, please contact our General Manager at (480) 630-2821. We'd appreciate the chance to make your experience a positive one. We hope to hear from you soon.

April 01, 2022

You always come thru for my vehicle. Service us great and Jennifer Gagon is the best. I truly appreciate her help . Thank You Fredia Terry More

by venti_2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gagon
Apr 06, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Gilbert! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2022

Jennifer in service did an excellent job getting my truck taken care of right away and had the problem solved , she’s very professional and very friendly, thank you Jennifer and the mechanics More

by mauro_joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Apr 06, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Gilbert! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2022

Getting my vehicle service for a nail in tire, nice customer service poor rating on mechanics getting it fixed all they did was patch up tire still getting alert tire pressure is low, a waste of time t More

by NJs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer
Apr 03, 2022 -

AutoNation Chevrolet Gilbert responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 630-2821 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

March 24, 2022

Jen, service rep absolutely rock, very upfront about everything, and kept me in the loop! More

by Woodsmaxi21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen
Mar 24, 2022 -

Woodsmaxi21 responded

Thank you!

March 24, 2022

I had an appointment at 11:30 AM for an oil change and tire rotation. I arrived on time at 11:30. My vehicle was not completed until 2:45. I had an appointment and it took 3 hours and 15 minutes for an oi More

by MS from ND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer
Mar 28, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (480) 630-2821.

March 21, 2022

Car was recently in for service. Asked that they check tire pressure as I knew tires were low. When I picked up the car the pressure both front and back was 30 on 3 tires and 29 on l More

by Suerubin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Mar 28, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2821 to discuss what we can do to help.

Mar 28, 2022 -

Suerubin responded

Nothing Chevy can do other than hire mechanics who know what they’re doing. It necessitated two trips to the dealer to correct something that should have been done right the first time. I hope to continue with Chevrolet mostly due to Jennifer , my service manager. Sue Rubin

March 21, 2022

Took care of my problem with no problems they went beyond the problem to on their own More

by Enough
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol
Mar 28, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

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