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AutoNation Chevrolet Gilbert - Service Center

Gilbert, AZ

4.4
553 Reviews

553 Reviews of AutoNation Chevrolet Gilbert - Service Center

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September 21, 2022

If I can give more than 5 stars, I would. Kiara was amazing, I’m so happy with her service knowledge, and professionalism. She’s always willing to help and has a positive attitude and overdel More

by hatem.hatem272
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara
Sep 26, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 16, 2022

My service advisor, Chase Bellows, was very thorough and professional. He and the auto service team quickly solved the electrical problem and put me back on the road. Everyone encountered were helpful and f More

by Ed Lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Bellows
Sep 20, 2022 -

AutoNation Chevrolet Gilbert responded

Hi Ed, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 16, 2022

Chase Bellows was awesome. Got me a ride home while my truck was being serviced and offered to pick me up later that day. He was able to explain my extended warranty and help m More

by KENNEDYDEWAYNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Bellows
Sep 20, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 15, 2022

They only get one start because Google made me do it. I got the coupon for a free oil change, so why not. I drive a Lexus GS350, so a free oil change is like $300 in the pocket... I should have just spen More

by delonneescoffery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can't remember
Sep 20, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Gilbert take our reviews very seriously. If you'd like, please contact our General Manager at (480) 630-2821. We'd appreciate the chance to make your experience a positive one.

September 14, 2022

Did NOT rotate tires. Tire pressure on all 4 tires was still lower than recommended and now I have DIRTY water in my windshield wash reservoir. I have called and left a vo More

by jtcollier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chase
Sep 18, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

September 12, 2022

Great service always keeping you updated on what your vehicle need great team work experience More

by Moykanhito18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara
Sep 16, 2022 -

AutoNation Chevrolet Gilbert responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 12, 2022

Rafael was great on assisting me on getting my car's battery switched out for a new one. He got me a covered warranty for the new battery while running my car through the wash after for free. His commun More

by chernandez54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael
Sep 16, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Sep 16, 2022 -

chernandez54 responded

Thank you!

September 09, 2022

Outstanding service, went in for an oil change we were in and out within an hour. Dealership and service bay are always clean and orderly, and staff are friendly and helpful. More

by Cbeauchamp9098
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara Raske
Sep 13, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2022

The employees were excellent The management has a problem Waited 3 hours for a oil change For the last 3 oil changes it took about the same time When I called for appointment they should let you More

by qcjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rafael Muniz Sosa
Sep 12, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 630-2821 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

Sep 12, 2022 -

qcjohn responded

I don’t want anything. I just want when I make an appointment for oil change it don’t take three hours. This is not the first time this happened the last 2 oil changes took about the same time. Thanks John Caringella

September 06, 2022

Work was done without my permission I was told light bulb will be replaced at no charge but they charge me 166.47 More

by Muhammadziad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No sure I think Erick
Sep 11, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Gilbert. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2821 -- we hope to hear from you soon.

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