AutoNation Chevrolet Gilbert - Service Center

Great dealership. I had a couple of questions during the process and they were taken care of by the Service Manager, Gary. With employees like him on board it is obv I had a couple of questions during the process and they were taken care of by the Service Manager, Gary. With employees like him on board it is obvious why Auto Nation is successful. They answered all of my concerns during the visit. More

The service I received was so personal but professional. . Chase was great and the gentleman Justin that did my service was outstanding. I am older and thought I might be taken advantage of, as so many car p . Chase was great and the gentleman Justin that did my service was outstanding. I am older and thought I might be taken advantage of, as so many car places take advantage of seinors, telling me I need things I did not to increase the cost and boost thier bottom line, and that was far from the truth with Justin , there were no hidden costs and they serviced just what I needed, honesty and integrity thats what I experienced More

Always delays in service, always excuses. Double time estimated at least, should not take over 2 hours for an oil change with an appointment. Double time estimated at least, should not take over 2 hours for an oil change with an appointment. More

Very nice and polite. Dropped my Tahoe off to get a oil change. Then used the free shuttle service. The driver was nice. Talked and carried in a conversation the whole way Dropped my Tahoe off to get a oil change. Then used the free shuttle service. The driver was nice. Talked and carried in a conversation the whole way. They called and said my Tahoe was done. Asked if I wanted to do a couple of services that where up on the Tahoe. I declined and he said okay. Didn’t push the issue like some service departments do. Told me my shuttle was on the way. Picked me up and took me back to get my Tahoe. It was quick and easy. Even gave me a courtesy wash with the oil change. Will definitely be going back. More

Love taking my car here appointment too longer than usual due to short staff but they do a good job. The lot attendant help me get some marks off my bumper very nice and helpful young man. due to short staff but they do a good job. The lot attendant help me get some marks off my bumper very nice and helpful young man. More

By far the worst dealership I have ever been to, and will never go back. They say that they will honor the work that they do on your vehicle, but when you bring it back in they say they can’t do it. He said never go back. They say that they will honor the work that they do on your vehicle, but when you bring it back in they say they can’t do it. He said appointment for one day, it takes him seven days to look at your vehicle. The service agent is unprofessional and needs to find a new profession. More

Always great customer care and service. Love dealing with them . Great overall service. I will always trust them Love dealing with them . Great overall service. I will always trust them More

The service advisor provided excellent customer service. He was mindful of my time. He kept me informed of the progress of my vehicle. I was impressed, especially since I walked in without a scheduled appoi He was mindful of my time. He kept me informed of the progress of my vehicle. I was impressed, especially since I walked in without a scheduled appointment. As a result, I was able to take my road trip with a piece of mind. THANK YOU!! More

The service department has really stepped Up their game. I was taken in on time and had very little wait time. The gal who checked me in was super nice and helpful. A nice change! I was taken in on time and had very little wait time. The gal who checked me in was super nice and helpful. A nice change! More

I've visited this dealership twice in the past 3 weeks. The first time was due to an object in my tire causing a leak. Erik got me in immediately and took care of it. Totally last minute and without appoin The first time was due to an object in my tire causing a leak. Erik got me in immediately and took care of it. Totally last minute and without appointment. Second time was on 7/11. I had an oil change scheduled. During my appointment my service advisor Kiara informed me that I had a nail in a different tire. That was resolved same day. Both advisors were fantastic. They kept me informed throughout my visits. The work performed was perfect and their detailer made my car look like new More