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AutoNation Chevrolet Gilbert - Service Center

Gilbert, AZ

4.4
552 Reviews

552 Reviews of AutoNation Chevrolet Gilbert - Service Center

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November 21, 2022

It is always easy to get in and out with your car fixed right. Jennifer is the greatest service writer one could ask for. She cares about her clients and gets things done in a timely manner More

by rnatc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Nov 23, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 18, 2022

Appreciate the employees Courtesy. The service writer communicated very well with the status of the vehicle. The truck was wash after the service but not dried thoroughly. The truck More

by Tcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RAFAEL MUNIZ SOSA
Nov 22, 2022 -

AutoNation Chevrolet Gilbert responded

Hello, We are pleased to hear you had such a positive experience with us, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 18, 2022

The dealership is clean and it has drinks and snacks in vending machines. There was one issue on my visit that caused unnecessary damage to my vehicle, but hopefully the damage will be fixed upon my next v More

by Phillipcoleman2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Nov 22, 2022 -

AutoNation Chevrolet Gilbert responded

Hello, Thank you for reaching out to us. Your opinion plays an integral part in our customer service. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2821 -- we hope to hear from you soon.

November 18, 2022

My advisor was very professional and helpful, she explained everything to me. The staff made me feel welcomed. The show room was clean. More

by John
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karlie ( sorry for miss spelling her name)
Nov 22, 2022 -

AutoNation Chevrolet Gilbert responded

Hello, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

November 18, 2022

Seemed understaffed so was very long even with an appointment. Not sure why make an appointment if they can't keep up with it. More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't remember
Nov 22, 2022 -

AutoNation Chevrolet Gilbert responded

Hey, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2821 -- we hope to hear from you soon.

November 17, 2022

Not sure if I can honestly say I would refer the service department or not. The car was there a few years ago for the exact same problem! Raul did communicate with texts and pictures, which was apprecia More

by blueyes777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Nov 22, 2022 -

AutoNation Chevrolet Gilbert responded

Hello, we are deeply disappointed by your experience at AutoNation Chevrolet Gilbert. Thank you for leaving feedback. Please reach out to us at (480) 630-2821 so we may identify ways to improve your experience.

November 17, 2022

The service and parts departments were very friendly and helpful. Great service and would bring my car back for all future services. More

by toribiodelgadillo78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul in Service department and Mike in Parts d3
Nov 21, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 16, 2022

very poor customer service in the service department. Was told a week to even diagnois a probem that was a simple fix. They were suppose to fix an error message that was coming up TMS Monitor system, n More

by ksue34
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cashier, Jennifer
Nov 21, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Gilbert. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2821 -- we hope to hear from you soon.

November 13, 2022

They were able to find the issue and fix my vehicle in a timely manner. Thank you. More

by valjosh2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Nov 17, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 11, 2022

Chase was the one who welcomed me at my car with a smile and a firm handshake! After a terrible experience at another local chevrolet dealership, Chase’s professionalism and overall fantastic personality wo More

by thedadgarage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Nov 18, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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