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AutoNation Chevrolet Gilbert - Service Center

Gilbert, AZ

4.3
515 Reviews

515 Reviews of AutoNation Chevrolet Gilbert - Service Center

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November 16, 2022

very poor customer service in the service department. Was told a week to even diagnois a probem that was a simple fix. They were suppose to fix an error message that was coming up TMS Monitor system, n More

by ksue34
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cashier, Jennifer
Nov 21, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Gilbert. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2821 -- we hope to hear from you soon.

November 13, 2022

They were able to find the issue and fix my vehicle in a timely manner. Thank you. More

by valjosh2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Nov 17, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 11, 2022

Chase was the one who welcomed me at my car with a smile and a firm handshake! After a terrible experience at another local chevrolet dealership, Chase’s professionalism and overall fantastic personality wo More

by thedadgarage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Nov 18, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 11, 2022

Raul who was my service advisor took the time and listened to my concerns and quickly got my truck available for me to drive the next day! Thanks Raul! More

by seandizzle24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Ruiz
Nov 18, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 10, 2022

Been going to this dealership for 12 years. Recently had an oil change completed on my new car. I wasn’t offered a car wash for the first time ever and the price was raised by more than 35%. More

by MO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Nov 17, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2821 -- we hope to hear from you soon.

November 08, 2022

Raul was great to work with helped me from the beginning to the end and kept me inform of all other services that were needed and in the future! Will definitely keep bringing me vehicle to him! More

by jazzymcalister26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Molina
Nov 16, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 08, 2022

Service department wanted to charge me $273 to change a headlight bulb! Ridiculous! Never again! It makes me wonder how many people just go with whatever they’re charged. I would hate to try to buy a car h More

by rehire05.flap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Nov 16, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (480) 630-2821 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 07, 2022

Jen was an amazing service rep. She kept me informed and made sure everything was done efficiently based on my schedule. More

by Brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen.
Nov 14, 2022 -

AutoNation Chevrolet Gilbert responded

Hi Brent, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 04, 2022

Came in for a oil change and told it would take about an hour or so, they also rotated the tires and washed the car, looked good when they were done. More

by bapplejh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

AutoNation Chevrolet Gilbert responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2022

Very friendly, professional & knowledgeable staff from the lad who greeted me to Rafael Muniz Sosa, Service Rep., who handled the entire transaction. Thank you. More

by miltonster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Muniz Sosa, Service Rep; Caitln @ call center.
Nov 09, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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