Back

AutoNation Chevrolet Gilbert - Service Center

Gilbert, AZ

4.4
553 Reviews

553 Reviews of AutoNation Chevrolet Gilbert - Service Center

Sort by
March 27, 2023

Jennifer and Tyler go above and beyond . They do everything possible to be sure your taken care of More

by cconnor213
Recommend Dealer
Yes
Employees Worked With
Jennifer, Tyler
Mar 30, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 23, 2023

Great customer service by Kiara Raske she was very personable and professional and knowledgeable Thank you! More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Raske
Mar 27, 2023 -

AutoNation Chevrolet Gilbert responded

Hello Rick, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 17, 2023

Oil change and tire rotation was done as expected. Auto stop was not working and I had asked that they check that out during this service. I had left my car the night before. My appointment was at 8:0 More

by tomg2239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Mar 20, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 15, 2023

Very friendly and accommodating. Excellent customer service. Nice waiting area. Service advisor Chase is one of the nicest guys. More

by Pnicola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Mar 18, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

March 14, 2023

Told me recall would take 6 hour. I got there was told 2 days. Wouldn't give a loaner. Picked up my truck and found they didn't replace headliner correctly. Now I have to bring it bac More

by Sgersch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston
Mar 18, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2821 to discuss what we can do to help.

March 10, 2023

I scheduled promotional $69 oil change on my 2019 Equinox. Chase said he will use this coupon! When time to pay the bill was $178! He said he forgot the promotion coupon and adjusted bill to $108! St More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase
Mar 13, 2023 -

AutoNation Chevrolet Gilbert responded

Hello Jim, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (480) 630-2821. We'd appreciate the chance to make your experience a positive one.

March 09, 2023

Kiera did a great job working with me to get my Vette serviced! Upgraded to ceramic pads and got an oil change. When they found I needed new rotors, she arranged a ride home so I would not have wait ther More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiera Raske
Mar 14, 2023 -

AutoNation Chevrolet Gilbert responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 09, 2023

Waited over 4. 5 hrs. when my cooling system service was completed. Labor time was below 4.5 hr. on work order. Agent said, the excuse was mechanic had to compete hi More

by daveo_50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Mar 12, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 08, 2023

Beautiful clean dealership with a friendly knowledgeable team that gets me in and out in a timely manner. Viewing accent windows to a huge service area shows technicians completing work assignments on custo More

by Chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor which helped me was excellent.
Mar 11, 2023 -

AutoNation Chevrolet Gilbert responded

Hi Chevy, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 07, 2023

No issues … work completed as expected and on time . . ‘17 Silverado with over 120k miles cannot expect a service to be speedy fast More

by Rob Saunders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara
Mar 10, 2023 -

AutoNation Chevrolet Gilbert responded

Hi Rob, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
24
...