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AutoNation Chevrolet Gilbert - Service Center

Gilbert, AZ

4.3
515 Reviews

515 Reviews of AutoNation Chevrolet Gilbert - Service Center

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December 26, 2022

Good job- but I was on the waiting list for a long time- even after you said in the active work chain. More

by Sam
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Don't recall- but she was easy to talk to
Dec 28, 2022 -

AutoNation Chevrolet Gilbert responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

December 25, 2022

They never got to my vehicle and last time I brought my car in for an oil change they didn't refill my oil and caused my engine to blow a piston More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer gagen
Dec 27, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are willing, please call our General Manager at (480) 630-2821 for further assistance with moving forward. We hope to hear from you in the future

December 24, 2022

Horrible. Don’t care, I left angry. Tried to talk to Gary, he immediately deflected. I walked out of his office. More

by THOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary
Dec 27, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Gilbert. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 630-2821 to discuss what we can do to help.

Dec 27, 2022 -

THOR responded

Lol, have the GM call me.

December 22, 2022

Quick service. All of the employees were helpful and accommodating. They had our vehicle done before the time they had stated it would be done. Service has really i More

by Jroberts_120486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Dec 26, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 18, 2022

Reluctant to service other makes rather than Chevrolet s. x x x x x x More

by nanaetov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase
Dec 20, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Gilbert take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2821 to discuss what we can do to help.

December 13, 2022

They were very accommodating and I didn’t even buy the car there with Gary. The manager was extremely helpful and Kiara stepped right up to the plate. A good experience overall. More

by Rosie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary and Kiara
Dec 16, 2022 -

AutoNation Chevrolet Gilbert responded

We are pleased to hear you had such a positive experience with us, Rosie! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 13, 2022

I brought my truck in for an oil change and they not only did that but they also cleaned off most of the mud on the exterior and interior of my truck. I just got back into town and had mud all over. I really More

by germ0918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Dec 16, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 11, 2022

Great customer service during my maintenance All journey employees were respectful and helpful. Will definitely do all my service work there. More

by donny_bailey11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Dec 12, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

December 08, 2022

I believe because I came by myself asian woman, Agent named Raul thinking that I knew nothing about my car. I wanted to have my engine light check as it came on due to either the aux battery or its conne More

by Sweetdmt25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raul
Dec 12, 2022 -

AutoNation Chevrolet Gilbert responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 630-2821 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

December 07, 2022

If you're considering this dealership, please give Kiara an opportunity to handle your service issues. She's helped me on several occasions and I'm very happy with her. More

by jpfantomc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara
Dec 11, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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