AutoNation Chevrolet Gilbert - Service Center
Gilbert, AZ
553 Reviews of AutoNation Chevrolet Gilbert - Service Center
Oil change and tire rotation was done as expected. Auto stop was not working and I had asked that they check that out during this service. I had left my car the night before. My appointment was at 8:0 Auto stop was not working and I had asked that they check that out during this service. I had left my car the night before. My appointment was at 8:00 AM. At 12:30 PM I called to see if my car was done. I was told that they were still trying to find the problem with the Auto Stop. I told them that I had appointments at 2:00 PM and needed my car back. I was told to come to the dealership and if they didn't have it fixed, I could bring it back at a later date. I was not happy with that! They sent their shuttle service to pick me up approx. 1:15PM. When I got to the dealership my car was done, I paid my bill and I drove home! Note: they had checked with GM and was told to check my battery for a weak cell. I had a weak cell so the battery was replaced and that corrected my auto stop problem. I feel It should not have taken that long to figure out my cars problem. More
Told me recall would take 6 hour. I got there was told 2 days. Wouldn't give a loaner. Picked up my truck and found they didn't replace headliner correctly. Now I have to bring it bac I got there was told 2 days. Wouldn't give a loaner. Picked up my truck and found they didn't replace headliner correctly. Now I have to bring it back. . More
I scheduled promotional $69 oil change on my 2019 Equinox. Chase said he will use this coupon! When time to pay the bill was $178! He said he forgot the promotion coupon and adjusted bill to $108! St Equinox. Chase said he will use this coupon! When time to pay the bill was $178! He said he forgot the promotion coupon and adjusted bill to $108! Still to much and charge for tire rotation that I did not request! Adjusted again to $79! As I left I noticed no windshield oil change sticker as old one still on! Will never do any business there again!!! More
Kiera did a great job working with me to get my Vette serviced! Upgraded to ceramic pads and got an oil change. When they found I needed new rotors, she arranged a ride home so I would not have wait ther serviced! Upgraded to ceramic pads and got an oil change. When they found I needed new rotors, she arranged a ride home so I would not have wait there all afternoon. Definitely will continue to get my Vette serviced there. More
Waited over 4. 5 hrs. when my cooling system service was completed. Labor time was below 4.5 hr. on work order. Agent said, the excuse was mechanic had to compete hi 5 hrs. when my cooling system service was completed. Labor time was below 4.5 hr. on work order. Agent said, the excuse was mechanic had to compete his other work. Had a 8:30am appt. Departed almost 1pm More
Beautiful clean dealership with a friendly knowledgeable team that gets me in and out in a timely manner. Viewing accent windows to a huge service area shows technicians completing work assignments on custo team that gets me in and out in a timely manner. Viewing accent windows to a huge service area shows technicians completing work assignments on customers vehicles. More