AutoNation Chevrolet Gilbert - Service Center
Gilbert, AZ
553 Reviews of AutoNation Chevrolet Gilbert - Service Center
Kiara the Service Advisor at Autonation is knowledgeable, friendly, courteous & helpful. Highly recommend Kiara when checking in to get maintenance on vehicles or any other work. She’s 5 Star !!! friendly, courteous & helpful. Highly recommend Kiara when checking in to get maintenance on vehicles or any other work. She’s 5 Star !!! More
Awesome customer service. Very friendly and knowledgeable. Very clean facility and accommodating for car service. Very friendly and knowledgeable. Very clean facility and accommodating for car service. More
Truck came out from service with grease/hand print marks all over dash and buttons for information center were stuck under the trim and won't pop back out after you press them now. all over dash and buttons for information center were stuck under the trim and won't pop back out after you press them now. More
We were very happy with the way we were treated from the service department. Everyone we dealt with it was extremely, and helpful. What we like the movies what is the quality and that there was no up sellin service department. Everyone we dealt with it was extremely, and helpful. What we like the movies what is the quality and that there was no up selling. More
Would have given five stars, but the scheduling department and the servicing department lack basic communication. We were scheduled to have the front parking sensor added from recall. We arrived fo department and the servicing department lack basic communication. We were scheduled to have the front parking sensor added from recall. We arrived for the scheduled date with servicing department not having the replacement part along with not having an understanding of servicing visit. We had to reschedule for a few days later. The serving department was able to get the part ordered and replaced quickly on the rescheduled date, but wish it could have been handled the first time. More
Made appointment but took dealer almost 2 wks to evaluate issue. The reason I took vehicle was because there is a miss and engine stumble at cold start up. Even though an ECM code had appeared it turned off issue. The reason I took vehicle was because there is a miss and engine stumble at cold start up. Even though an ECM code had appeared it turned off on it's own and was not found in history. There is still a slight miss but not as bad due to warmer weather. The technician could not feel the hesitation even though I can still feel it. I wish it could have been diagnosed and repaired because no doubt this winter it was be worse. I just cannot be w/o a vehicle for 2 weeks again. More
Making an appointment that fit my schedule was easy. Got there and took care of me with available beverages in their lobby and car was done in less than 1 hour. Got there and took care of me with available beverages in their lobby and car was done in less than 1 hour. More
The one time I took my car to a chain tire store to get my car serviced, the "technician" did not put the oil filter on correctly which caused an oil leak. This could have potentially caused considerable my car serviced, the "technician" did not put the oil filter on correctly which caused an oil leak. This could have potentially caused considerable damage to my car. I will not take my car anywhere else going forward. This dealership corrected the problem AT NO CHARGE! unheard of. Rafael my service adviser is spectacular. More