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AutoNation Chevrolet Gilbert - Service Center

Gilbert, AZ

4.3
515 Reviews

515 Reviews of AutoNation Chevrolet Gilbert - Service Center

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March 30, 2023

We brought our car in for a transmission flush and a recall. The staff were very friendly, the car was completed within the same day and the end cost was lower than we had expected. We definitely will More

by jessm85143
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
I do not remember the gentleman's name but when I picked up my vehicle he was the only person in the Service department area. He was friendly and had great customer service.
Apr 04, 2023 -

AutoNation Chevrolet Gilbert responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 30, 2023

They said the battery wasn’t working the car had a different issue but I changed the battery myself and the car works perfect again More

by Celayagriselda4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase
Apr 03, 2023 -

AutoNation Chevrolet Gilbert responded

Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2821. We hope to hear from you.

March 27, 2023

Jennifer and Tyler go above and beyond . They do everything possible to be sure your taken care of More

by cconnor213
Recommend Dealer
Yes
Employees Worked With
Jennifer, Tyler
Mar 30, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 23, 2023

Great customer service by Kiara Raske she was very personable and professional and knowledgeable Thank you! More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Raske
Mar 27, 2023 -

AutoNation Chevrolet Gilbert responded

Hello Rick, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 17, 2023

Oil change and tire rotation was done as expected. Auto stop was not working and I had asked that they check that out during this service. I had left my car the night before. My appointment was at 8:0 More

by tomg2239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Mar 20, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 15, 2023

Very friendly and accommodating. Excellent customer service. Nice waiting area. Service advisor Chase is one of the nicest guys. More

by Pnicola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Mar 18, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

March 14, 2023

Told me recall would take 6 hour. I got there was told 2 days. Wouldn't give a loaner. Picked up my truck and found they didn't replace headliner correctly. Now I have to bring it bac More

by Sgersch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston
Mar 18, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2821 to discuss what we can do to help.

March 10, 2023

I scheduled promotional $69 oil change on my 2019 Equinox. Chase said he will use this coupon! When time to pay the bill was $178! He said he forgot the promotion coupon and adjusted bill to $108! St More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase
Mar 13, 2023 -

AutoNation Chevrolet Gilbert responded

Hello Jim, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (480) 630-2821. We'd appreciate the chance to make your experience a positive one.

March 09, 2023

Kiera did a great job working with me to get my Vette serviced! Upgraded to ceramic pads and got an oil change. When they found I needed new rotors, she arranged a ride home so I would not have wait ther More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiera Raske
Mar 14, 2023 -

AutoNation Chevrolet Gilbert responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 09, 2023

Waited over 4. 5 hrs. when my cooling system service was completed. Labor time was below 4.5 hr. on work order. Agent said, the excuse was mechanic had to compete hi More

by daveo_50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Mar 12, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

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