AutoNation Chevrolet Gilbert - Service Center

The one time I took my car to a chain tire store to get my car serviced, the "technician" did not put the oil filter on correctly which caused an oil leak. This could have potentially caused considerable my car serviced, the "technician" did not put the oil filter on correctly which caused an oil leak. This could have potentially caused considerable damage to my car. I will not take my car anywhere else going forward. This dealership corrected the problem AT NO CHARGE! unheard of. Rafael my service adviser is spectacular. More

I brought my car in for service. As I drove up there was a friendly and courteous, young man who immediately took me to the appropriate desk. Jennifer, the Service Advisor promptly As I drove up there was a friendly and courteous, young man who immediately took me to the appropriate desk. Jennifer, the Service Advisor promptly went over with me what was going to be done on the car. She asked if I wanted to wait there the two to three hours it would take to get the work done. I asked to be driven to a nearby venue which they did right away. Three hours later they called me saying that my car was ready and were sending someone to pick me up. This place was really efficient and service oriented through the entire process. More

Ivan my service advisor did an excellent job of keeping me updated on the service of my 2015 Sierra truck. All the Items I came in to be done were taken care of . It drive like a new truck on the way home. me updated on the service of my 2015 Sierra truck. All the Items I came in to be done were taken care of . It drive like a new truck on the way home. I asked for a few more items to be taken care of and as we were out of time today, I will be bringing my truck back in to have these taken care of. Ivan seems to be very concerned that I am taken care of. Thank you Ivan! More

I've been working with Kiara Raske my service advisor for quite some years already, as a fleet customer she knows my needs and how to address my concerns. Definitely good service! quite some years already, as a fleet customer she knows my needs and how to address my concerns. Definitely good service! More

Unhappy about the service I received, lack of communication with the service tech. Well not be coming back. communication with the service tech. Well not be coming back. More

Rafael was very professional and helped with all our needs. I will be using them from now on. needs. I will be using them from now on. More

I had the pleasure of having Jennifer Gagon as my service advisor. She is by far the best service advisory I have ever dealt with at any Chevy dealer. She is very attentive, helpful and makes you the custome advisor. She is by far the best service advisory I have ever dealt with at any Chevy dealer. She is very attentive, helpful and makes you the customer feel like your vehicle is in good hands. She also updates you so you know what is going on. A lot of other service advisors I have dealt with don’t do that and make you call for an update when your vehicle is well over the time (days) when it was supposed to be completed. She definitely will keep you informed and I will definitely be going to her from now on. More

Service has gotten a little better but this dealerships employees lie on their deals of selling there cars and are not clear about the terms as well. I would highly not recommend going to this dealership o employees lie on their deals of selling there cars and are not clear about the terms as well. I would highly not recommend going to this dealership or buy a car from this dealership as well. More

I dropped my truck off the night before for service at 0800 the following morning. It was looked at during the appointment. Unfortunately it was not touched again for 5 days. I wasn't allowed to take it h 0800 the following morning. It was looked at during the appointment. Unfortunately it was not touched again for 5 days. I wasn't allowed to take it home and bring it back when service was able to work on it More

I took my daughter's car in for a recall. I made an appointment, but when I got there they said they needed to order the parts. I was surprised that they hadn't checked whether parts needed I made an appointment, but when I got there they said they needed to order the parts. I was surprised that they hadn't checked whether parts needed to be ordered, prior to having me come in. Although, the trip wasn't a total waste because I mentioned that the breaks made a clunking noise and I felt that they may be unsafe. They kept the car for a few hours and tighten the bolts and replaced a couple too and told me what needed to be fixed in the near future. When I asked what I owed them, they were kind enough to say there was no charge. They just want to keep happy customers for future repair needs. More