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AutoNation Chevrolet Gilbert - Service Center

Gilbert, AZ

4.3
514 Reviews

514 Reviews of AutoNation Chevrolet Gilbert - Service Center

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June 20, 2023

Kiara has to be one of the hardest working service writers at the shop.. kept me in the loop about my truck. Yes I was not happy about the delays but not her fault. GM supply issues . My truck came b More

by Rob Saunders
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kiara
Jun 23, 2023 -

AutoNation Chevrolet Gilbert responded

Rob, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2023

Kiara the Service Advisor at Autonation is knowledgeable, friendly, courteous & helpful. Highly recommend Kiara when checking in to get maintenance on vehicles or any other work. She’s 5 Star !!! More

by Cashmoreaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara
Jun 22, 2023 -

AutoNation Chevrolet Gilbert responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 19, 2023

Awesome customer service. Very friendly and knowledgeable. Very clean facility and accommodating for car service. More

by Mikeroland34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan in servicing, and Joseph Adamson in sales
Jun 22, 2023 -

AutoNation Chevrolet Gilbert responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 17, 2023

Truck came out from service with grease/hand print marks all over dash and buttons for information center were stuck under the trim and won't pop back out after you press them now. More

by Derek3523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jun 20, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2821 to discuss what we can do to help.

June 17, 2023

Service is fantastic but the sales people are too quick to push you along and not explain everything. More

by claude.mcniel14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen
Jun 20, 2023 -

AutoNation Chevrolet Gilbert responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 14, 2023

We were very happy with the way we were treated from the service department. Everyone we dealt with it was extremely, and helpful. What we like the movies what is the quality and that there was no up sellin More

by Leepamela8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Jun 19, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2023

Would have given five stars, but the scheduling department and the servicing department lack basic communication. We were scheduled to have the front parking sensor added from recall. We arrived fo More

by robertjwebber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Santos
Jun 19, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 12, 2023

Made appointment but took dealer almost 2 wks to evaluate issue. The reason I took vehicle was because there is a miss and engine stumble at cold start up. Even though an ECM code had appeared it turned off More

by Silverado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan, service writer
Jun 18, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2821. We hope to hear from you.

June 12, 2023

This was my first visit to this dealer and so far no complaints. Got vehicle in right away and not much of a wait More

by Todd
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
Jun 18, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

June 10, 2023

Making an appointment that fit my schedule was easy. Got there and took care of me with available beverages in their lobby and car was done in less than 1 hour. More

by blancalu7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiera
Jun 14, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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