AutoNation Chevrolet Gilbert

This dealership is awful. I purchased my vehicle from them and when I had a minor paint scratch on my bumper I took it to them to get it fixed. The process was easy or so I th I purchased my vehicle from them and when I had a minor paint scratch on my bumper I took it to them to get it fixed. The process was easy or so I thought. They had the car for a few days and fixed it. The bumper looked great when I got the car back. However the blind spot monitoring system was no longer working. They tried to tell me that I didn’t have that option on my vehicle. I have a high country edition and the only feature that I do not have is the in-seat entertainment. Besides that my vehicle has it all. I took my car to them 3 times over a 6 month period and they even cancelled an appointment during this time too. Each time they had the vehicle they never even touched it. Finally I got the vehicle fixed and it took them less than 6 hrs to fix it. This dealership is awful. I will never come to them again for anything. Their service sucks and their employees are extremely rude. More

Took my vehicle for 1st oil change. Told them I have an appointment at noon and was told the vehicle would be done by 1130. At 1130 the tech left his bay and went to the opposite end of Told them I have an appointment at noon and was told the vehicle would be done by 1130. At 1130 the tech left his bay and went to the opposite end of the shop and started messing around. At 1140 I got ahold of the service writer because the tech still wasnt back to his bay and I needed my car to go to my appointment. Dont promise a time if you cant meet it. More

Best place to go for a good vehicle and good customer service as will as getting us in and out fast thanks service as will as getting us in and out fast thanks More

Great service. Was pretty quick getting me out of the dealership since I waited there for my truck. Normally they wash my truck after service - this was not done th Was pretty quick getting me out of the dealership since I waited there for my truck. Normally they wash my truck after service - this was not done this time. Maybe I needed to ask and it is not done automatically anymore. Thanks. More

Jennifer Gagon is AWESOME. 5 stars. Give her a raise. No one at automation has even come close to her custom service. 5 stars. Give her a raise. No one at automation has even come close to her custom service. More

They were nice to get me in for my oil change even though my app was at a different dealership😊 my app was at a different dealership😊 More

Jen my service advisor was great! Friendly and respectful of my time. The waiting area is very comfortable and I enjoyed the complementary coffee. Friendly and respectful of my time. The waiting area is very comfortable and I enjoyed the complementary coffee. More

Best car buying expierience ever. Humberto and Robert were amazing in providing GREAT customer service. Humberto and Robert were amazing in providing GREAT customer service. More

Good experience and pleasant to work with. I will make sure to refer friends and family. I will make sure to refer friends and family. More

Pleasant people to deal with. No hassle, great service, fair price. Would recommend to get service done here. No hassle, great service, fair price. Would recommend to get service done here. More