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AutoNation Chevrolet Gilbert

Gilbert, AZ

4.5
1,070 Reviews
If you're shopping for a new or used Chevrolet in the Southeast Phoenix area, be sure to visit AutoNation Chevrolet Gilbert. Our expansive showroom features one of the largest selections of both new and used Chevrolet cars, trucks, and SUVs in the Phoenix area. Whether you're upgrading to one of the latest new models, or are shopping for a used car, truck, or SUV, we are sure to have the perfect Chevrolet for you!
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3215 S Auto Way

Gilbert, AZ

85297

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Showing 1,071 reviews

July 26, 2022

Our experience with Auto Nation Chevrolet Gilbert was awesome , from the sales rep all the way through financing and taking delivery of the vehicle. They were really focused on us as customers and not j More

by Lonewolf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rahn, Nick Bifano
Jul 29, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 26, 2022

Always delays in service, always excuses. Double time estimated at least, should not take over 2 hours for an oil change with an appointment. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No idea
Jul 29, 2022 -

AutoNation Chevrolet Gilbert responded

Hi Bob, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Gilbert take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2821. We hope to hear from you.

July 25, 2022

Very nice and polite. Dropped my Tahoe off to get a oil change. Then used the free shuttle service. The driver was nice. Talked and carried in a conversation the whole way More

by 0907billy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruiz.
Jul 28, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

July 25, 2022

Love taking my car here appointment too longer than usual due to short staff but they do a good job. The lot attendant help me get some marks off my bumper very nice and helpful young man. More

by Suzyfranco72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Stajcar
Jul 28, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

July 24, 2022

Quint and Michael were helpful, knowledgeable, courteous persons. Went above and beyond to help us. More

by gracecastro
Recommend Dealer
Yes
Employees Worked With
Quint, Michael and Nick.
Jul 27, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gilbert. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 23, 2022

Best auto buying experience that we have ever had, we have gone to other dealers before, and none have been as wonderful as AutoNation Chevrolet Gilbert they have a great team will recommend to any one. More

by Freddybeltran84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jannet, nick
Jul 26, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any further questions, please give us a call. We're always happy to help!

July 22, 2022

By far the worst dealership I have ever been to, and will never go back. They say that they will honor the work that they do on your vehicle, but when you bring it back in they say they can’t do it. He said More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Gagon
Jul 26, 2022 -

AutoNation Chevrolet Gilbert responded

Hi Richard, thank you for taking the time to leave us feedback. Please call our General Manager at (480) 630-2821 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

July 19, 2022

Throughput the process there was communication which I greatly appreciated. I asked a lot of questions and they always got back to me in a prompt and friendly manner. They gave me the full Edmunds blue More

by Dorrie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dior, Jacob, Kenneth, and several others as I asked questions.
Jul 21, 2022 -

AutoNation Chevrolet Gilbert responded

Hello Dorrie, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2022

The process to purchase a lease vehicle was not properly handled. Waited for 3 hours to get a good answer to how to purchase the vehicle. The problem is with the management staff and service or sales. Wante More

by Grich1107
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Benjamin
Jul 22, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Gilbert. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2821 to discuss what we can do to help.

Jul 22, 2022 -

Grich1107 responded

My transaction with Chevy AutoNation was completed today. Some of the issues was my misunderstanding of the purchase process. The sales person Carlos Benjamin was very helpful in correcting any issues I had with the transaction. I will still work with this dealership on any future purchase. Now that I think back the first email should not have created until the purchase was completed. Thanks

July 18, 2022

Always great customer care and service. Love dealing with them . Great overall service. I will always trust them More

by thewasteking spiro kontos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 19, 2022 -

AutoNation Chevrolet Gilbert responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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