AutoNation Chevrolet Gilbert

Great team, easy to work with! Knowledgeable. Answered questions and provided solutions. Would recommend to friends and family. Knowledgeable. Answered questions and provided solutions. Would recommend to friends and family. More

Incredibly professional and fantastic group of employees. I was looking for something very specific and the team at Chevy worked hard to make it happen. Customer for life here I was looking for something very specific and the team at Chevy worked hard to make it happen. Customer for life here More

Second time customer here despite having to drive an hour to get there. Shout out to Joseph Adamson for helping me again on a new vehicle purchase. If you're in the market, just call and ask for Joseph for to get there. Shout out to Joseph Adamson for helping me again on a new vehicle purchase. If you're in the market, just call and ask for Joseph for an easy and pleasant car shopping experience - you won't regret it. Thanks to all at Autonation Gilbert! More

I made an appointment, took my truck in for service and was told it would be a week to week and a half before they could even look at the vehicle but I had to leave the vehicle there so it was available wh was told it would be a week to week and a half before they could even look at the vehicle but I had to leave the vehicle there so it was available when they had the chance to get to it. I was also told they would not pay for a rental car until it was determined that the problem was under warranty. I called a week later and they said it would be another week and a half to two weeks before they could look at it. I called other dealerships and found one that could look at it within a day so I picked up my vehicle the following day and took it to the other dealership. Of note, one of the dealerships I called was also on a week wait but they put their customers name on a list and call them when it is their “turn” for service. This allows the customer to keep their vehicle until it is actually going to be looked at. It seems like this is a much better way to do business. Lastly, one of the items I was taking it in for was the Driver Assist which was never repaired the last time I took it in for service. I was told at that time that the technician didn’t find the problem. More

Over all everything went well. The interest rate was to high. The finance manager should have been able to give me a better rate since my score was about 837 . The interest rate was to high. The finance manager should have been able to give me a better rate since my score was about 837 . More

If I could give them a zero, I would give them a zero. Be careful with these slimy sales people. They are all in it. They will tell you a vehicle is available and when you get there, it’s not there and th Be careful with these slimy sales people. They are all in it. They will tell you a vehicle is available and when you get there, it’s not there and they will try to sell you another one with Less options. I was interested in a particular vehicle. I emailed them asking if this particular vehicle was available. It was confirmed that this vehicle was available. They even confirmed it at 8:30 AM that this vehicle was available to come down to discuss Options. When I Arrived at 9:30 AM it was confirmed that The vehicle I wanted was no longer there. They bait and switch their vehicles. They are slimy people. More

Batteries were dead in my ‘23 Chevy Silverado 2500 with only 23k miles and they got me in and out in a very short time. Nick was fantastic to work with keeping me informed of the work being done to replace only 23k miles and they got me in and out in a very short time. Nick was fantastic to work with keeping me informed of the work being done to replace them through the morning into the afternoon. Will definitely go back when any work is needed. Thanks again Nick. More

Very poor customer service from the service department 2 weeks ago. We took our 2017 Buick Enclave in for an alternator replacement. When we got it back, the car wouldn’t start. I had to chase down the serv weeks ago. We took our 2017 Buick Enclave in for an alternator replacement. When we got it back, the car wouldn’t start. I had to chase down the service guy and tell him to jump my car. No apology, just “well it started when the tech drove it up here.” Also I was told tire pressure system was “fixed” but in fact it was not. And to top it off my car was filled with leaves and dirt from the dust storm. No attempt to clean it or to apologize. I doubt the service guy even noticed my car was dirty. I emailed corporate and was told I would get a response in 24-48 hours. That was over a week ago. I highly recommend you avoid the service department here. Go the Mesa or a Scottsdale location and save yourself a huge headache! More

Everyone is very professional. Humberto was made the car buying process easy and fast. My service advisor Nick always relays information about my repairs of vehicle in a timely man Humberto was made the car buying process easy and fast. My service advisor Nick always relays information about my repairs of vehicle in a timely manner and explains everything in a way I understand. Answers all my questions. More

Agradezco a su personal muy amables! Me gusto mucho su trato. Sin duda lo recomiendo 👍 Me gusto mucho su trato. Sin duda lo recomiendo 👍 More