AutoNation Chevrolet Gilbert

Raphael was great to work with and did an amazing job doing what is needed as far fixing a flat tire, providing the right expectations and going and above and beyond especially when I dropped by versus h doing what is needed as far fixing a flat tire, providing the right expectations and going and above and beyond especially when I dropped by versus having an appointment. This will be my go to dealership for any warranty needs. More

Everyone was very nice. They worked with us to get us what we needed and wanted. They worked with us to get us what we needed and wanted. More

The people here have been friendly and helpful to me. Jennifer Gagon, my Service Advisor, is easy to work with. Jennifer Gagon, my Service Advisor, is easy to work with. More

Brought our Traverse in for an oil change, great service department, super clean and plenty of seating if you want to wait, provided recommendations for future service, with costs and priority of work to be department, super clean and plenty of seating if you want to wait, provided recommendations for future service, with costs and priority of work to be done. More

Dan an Emilio were very professional and made the experience great!!! I will definitely recommend this dealership experience great!!! I will definitely recommend this dealership More

Josh Davis and Benji made the purchase of my Mercedes as smooth as silk. It was 3 years old and there were some issues I wanted corrected. They immediately obliged without hesitation and returned the car t smooth as silk. It was 3 years old and there were some issues I wanted corrected. They immediately obliged without hesitation and returned the car to me exactly the way I wanted it. I was unsure of the operation of the technology compared to my previous car, and Josh took the time to go over each detail with me and then made sure I was comfortable driving it . The price was very fair in the trade and I never felt that I was in any way pressured . If anyone wishes to buy a car, I would recommend they go to AutoNation Chevrolet and ask for Josh. I know that it will be a most pleasant experience. More

Best service ever in sales and service! ! They went above and beyond to help me purchase a new Bolt EV!!! ! They went above and beyond to help me purchase a new Bolt EV!!! More

I went to the dealer to have the first maintenance on my Chevy Equinox, and the experience was pretty good, it was really fast. Chevy Equinox, and the experience was pretty good, it was really fast. More

Zack and Dominick were knowledgeable, friendly, and provided top notch service. The purchase process went smoothly and quickly. provided top notch service. The purchase process went smoothly and quickly. More

Called to schedule an appt. Hit to schedule and it rang and rang then transferred? to where and it rang and rang and no answer. So no I had to schedule thru my pc. Finally f Hit to schedule and it rang and rang then transferred? to where and it rang and rang and no answer. So no I had to schedule thru my pc. Finally found the site and it listed times and dates available by service manager so I picked Gagnon who was assigned last time. Got to the dealership on time. First 3 rows on rt were blocked with vehicles facing out. Remaining 2 were open. Finally was able to pull up and no one came and gagnon was sitting at her desk. Finally a service manager ask if I needed help and I said I was scheduled with Gagnon. He ask if I had to have her and I said I just want an oil change. He pulled up my info and took my keys. I ask the cost and he said about $120. I said I only wanted an oil change( I thought the cost quite high) and he said about 100. Waited about an hour or so and got a text from Chase wanting me to add them(?) on to be able to text me. I thought it was from Chase bank. Didn't respond. About 10- 15 min later the guy who was handling the process yelled my name as he walked from his desk (on my left) to the printer (on the right) and said my truck was ready as he walked back to his desk. I was in the middle of the waiting area with about 5 people between him and me and other sitting to my right. Got my truck and paid and it cost $92.85, more than $30 dollars that 2 other Chevy dealers had coupons for. I then realized he was the 'Chase' who wanted to text me. Guess autonation no longer cares about good customer service. Face to face is no longer the in thing just be impersonal and text even though you are only 20-30 feet away and obviously in yelling distance. My truck was in one of the 3 lanes of vehicles on the rt 3 lanes and the had not brought it up for easy access to leave. I had to back up across 3 lanes and drive out the in lane. What a mess this site has become. I have already decided to to ever go to this place again. They don't seem to like customers or people. I also found they did not ask nor mention adding this to the autonation rewards when I had purchased my truck from this site. I tried on autonation site to see how to add it on and it said to send a message but that didn't work as it never sent nor was there an address so I could manually send an email. More