Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Chevrolet Gilbert
Gilbert, AZ
1,091 Reviews
If you're shopping for a new or used Chevrolet in the Southeast Phoenix area, be sure to visit AutoNation Chevrolet Gilbert. Our expansive showroom features one of the largest selections of both new and used Chevrolet cars, trucks, and SUVs in the Phoenix area. Whether you're upgrading to one of the latest new models, or are shopping for a used car, truck, or SUV, we are sure to have the perfect Chevrolet for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,091 reviews
November 03, 2022
AutoNation is literally the last place i would ever come back to, refer anyone to this place, there service department is horrible. I bought my 2017 Chevy Tahoe 5 months ago, within less the 30 days somethi back to, refer anyone to this place, there service department is horrible. I bought my 2017 Chevy Tahoe 5 months ago, within less the 30 days something was wrong with the engine, took it in, they said it was because lack on transmission fluid. 4 months later the engine started to act again. So i had to call towing for the vehicle to be picked up and take to autonation. Mind you we got the premium warranty package. I paid out of pocket 150, they didn't provide a car rental or anything to accommodate us for it. even though they knew, they would have the vehicle for awhile. it's been at there shop for more than a month now, still no vehicle. The service guy (Chase) has been ducking our calls about getting a rental, even though the warranty said it would cover it.. like this is really unacceptable for a big company like theres. there is no reason why my wife should be without a vehicle for that long. And all they have to say is "it's part of life, this is the world we are living in right now!!! Come on the vehicle was purchased for 47,000 and that's the best you guys can do!!! SMH. My wife called the service guy Chase for an update on the Tahoe, and he said they won't get it till the end of November, at this point they are just messing with us. They have had our Tahoe since early September and currently is still there. We struggled getting a rental from them, and finally after so much nagging they finally gave us a rental just to find out warranty would only cover ten days only. My wife is car-less, and still paying for it. They don't care I also Talked to GM Kyle and he suggested that i should buy a used car. I was insulted by his response, it was uncalled for and very unprofessional. The Service Manager Gary said the same thing, and now that i left a review on Yelp and Google it feels like they are taking there time to fix it. My wife got the serial number of the part the Tahoe needs, just to find out that Van Chevrolet had 35 minutes before she called and was sold. So my wife called Chase to let him know what going on, all he called say "Oh really that's a shame". Like this is really feeling like they are not doing there job right and are taking a personal issues with us. Just because we are expressing our concern with a broken vehicle they sold us. More
by Danny
Employees Worked With
Chase, Kyle and Gary
November 02, 2022
Very friendly, professional & knowledgeable staff from the lad who greeted me to Rafael Muniz Sosa, Service Rep., who handled the entire transaction. Thank you. the lad who greeted me to Rafael Muniz Sosa, Service Rep., who handled the entire transaction. Thank you. More
by miltonster
Employees Worked With
Rafael Muniz Sosa, Service Rep; Caitln @ call center.
November 02, 2022
Fantastic support from the moment I called in to inquire about the availability of my new equinox. a swift process that took less than 24 hours mostly over phone! chris sanchez was easy to work with due to about the availability of my new equinox. a swift process that took less than 24 hours mostly over phone! chris sanchez was easy to work with due to quickly built trust, clear and prompt responses to questions and partnership with other departments to make this process smooth and headache free. a FANTASTIC experience all around. More
by jessicamc528
Employees Worked With
Chris Sanchez
November 01, 2022
The staff was courteous and professional. The dealership was clean, snacks and beverages were available...some complimentary, some for purchase. My vehicle was washed and returned in a reason The dealership was clean, snacks and beverages were available...some complimentary, some for purchase. My vehicle was washed and returned in a reasonable amount of time. More
by mff1977
Employees Worked With
Raul Ruiz
