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AutoNation Chevrolet Gilbert

Gilbert, AZ

4.6
1,156 Reviews
If you're shopping for a new or used Chevrolet in the Southeast Phoenix area, be sure to visit AutoNation Chevrolet Gilbert. Our expansive showroom features one of the largest selections of both new and used Chevrolet cars, trucks, and SUVs in the Phoenix area. Whether you're upgrading to one of the latest new models, or are shopping for a used car, truck, or SUV, we are sure to have the perfect Chevrolet for you!
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3215 S Auto Way

Gilbert, AZ

85297

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Showing 1,156 reviews

January 09, 2023

Communication is great. Service is really fast. I was left very clean appreciate the effort. More

by tagriffith_5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
unknown
Jan 12, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 08, 2023

Hate that you make an appt and still have to wait 3+ hours for service More

by limedina17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jan 11, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2821 to discuss what we can do to help.

January 06, 2023

I called . Told Dior I wanted a LT out the door for 50 k. He made it happen . Nice guy . Does a good job w out pressure. Gen manager was nice as well as nick in More

by 7.25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dior, gen manager , nick
Jan 07, 2023 -

7.25 responded

Great deal , great people to work w . They make their money on the paper . Know your interest rate before you sign . That was my fault not theirs . I assumed w 25 k down and a 750 credit rating My interest rate would be 5 percent . It was 7.75. That’s 5200 in interest over the course of the loan. I’m lucky enough to be able to pay the truck off so it really doesn’t matter

January 06, 2023

Service, I made an appointment 2 weeks in advance to check on warning messages I was getting for "Service Brake Assist", Service Brake ESC and 2 others. In the meantime, I had to have my battery jumped More

by gail
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Unknown
Jan 09, 2023 -

AutoNation Chevrolet Gilbert responded

Hi Gail, we are deeply disappointed by your experience at AutoNation Chevrolet Gilbert. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (480) 630-2821 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Jan 10, 2023 -

gail responded

I would be happy to speak with the General Manager and have called this number multiple times. Just going round and round with the automated answering machine. Is there an extension to get to the correct person?

January 05, 2023

This was my first purchase by myself. All my questions were answered, no pressure to buy and I got exactly what I wanted within my budget. I'm a very happy customer. More

by rsthurman6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Sanchez, Jarius Miller, Eric, Robert Light
Jan 07, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2023

I have been doing business with them for about 6 years. They are professional. I like being there. More

by unitytogether2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don't remember .
Jan 05, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet Gilbert. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 03, 2023

This was one of the best car purchase experiences I have ever had. Thank you for the not being the average car dealer. More

by Rnsoil.az
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos, scott
Jan 06, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for your feedback! We hope you have a great day!

January 02, 2023

Jennifer in your service department is #1. She is customer service oriented and makes you feel like you are her only customer when you know she has her plate full. She is the reason why I More

by dparton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jan 04, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Gilbert! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 02, 2023

Justin was very responsive and very helpful! Great experience. He answered all of my questions and made me feel comfortable from beginning to end of deal. More

by Cruzer505
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Huerta Stamper
Jan 04, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Gilbert! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 02, 2023

I received a notification that my heated seats part was now available. I called the number to schedule both installation and an oil change. I was told both would be done during the same appointment. Upo More

by Joe Pelatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiara and Preston
Jan 04, 2023 -

AutoNation Chevrolet Gilbert responded

Hi Joe, we regret to hear that your experience with us was not a more positive one. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (480) 630-2821 so we can work towards a resolution. We look forward to hearing from you. Take care!

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