Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Chevrolet Gilbert
Gilbert, AZ
1,047 Reviews
If you're shopping for a new or used Chevrolet in the Southeast Phoenix area, be sure to visit AutoNation Chevrolet Gilbert. Our expansive showroom features one of the largest selections of both new and used Chevrolet cars, trucks, and SUVs in the Phoenix area. Whether you're upgrading to one of the latest new models, or are shopping for a used car, truck, or SUV, we are sure to have the perfect Chevrolet for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,047 reviews
November 08, 2022
First time buying a car out of state and the people I worked with (sales) Luis Cabral Hernandez, (sales manager) Eric Soto, (f&i) Kenneth Jaramillo made the process very easy. Luis kept an open line of c worked with (sales) Luis Cabral Hernandez, (sales manager) Eric Soto, (f&i) Kenneth Jaramillo made the process very easy. Luis kept an open line of communication daily whether it was a phone call or email. Just to reassure everyone was on the same page and we could move forward to the next steps of the deal. I’d recommend this team to anyone needing a car in or out of Arizona. More
by Elena Hull-Greene
Employees Worked With
Luis Cabral Hernandez, Eric Soto, Kenneth Jaramillo
November 08, 2022
Raul was great to work with helped me from the beginning to the end and kept me inform of all other services that were needed and in the future! Will definitely keep bringing me vehicle to him! to the end and kept me inform of all other services that were needed and in the future! Will definitely keep bringing me vehicle to him! More
by jazzymcalister26
Employees Worked With
Raul Molina
November 08, 2022
Service department wanted to charge me $273 to change a headlight bulb! Ridiculous! Never again! It makes me wonder how many people just go with whatever they’re charged. I would hate to try to buy a car h headlight bulb! Ridiculous! Never again! It makes me wonder how many people just go with whatever they’re charged. I would hate to try to buy a car here. What will that experience be like?! More
by rehire05.flap
Employees Worked With
N/A
November 04, 2022
Came in for a oil change and told it would take about an hour or so, they also rotated the tires and washed the car, looked good when they were done. hour or so, they also rotated the tires and washed the car, looked good when they were done. More
by bapplejh
Employees Worked With
Lisa Parasrami
November 03, 2022
AutoNation is literally the last place i would ever come back to, refer anyone to this place, there service department is horrible. I bought my 2017 Chevy Tahoe 5 months ago, within less the 30 days somethi back to, refer anyone to this place, there service department is horrible. I bought my 2017 Chevy Tahoe 5 months ago, within less the 30 days something was wrong with the engine, took it in, they said it was because lack on transmission fluid. 4 months later the engine started to act again. So i had to call towing for the vehicle to be picked up and take to autonation. Mind you we got the premium warranty package. I paid out of pocket 150, they didn't provide a car rental or anything to accommodate us for it. even though they knew, they would have the vehicle for awhile. it's been at there shop for more than a month now, still no vehicle. The service guy (Chase) has been ducking our calls about getting a rental, even though the warranty said it would cover it.. like this is really unacceptable for a big company like theres. there is no reason why my wife should be without a vehicle for that long. And all they have to say is "it's part of life, this is the world we are living in right now!!! Come on the vehicle was purchased for 47,000 and that's the best you guys can do!!! SMH. My wife called the service guy Chase for an update on the Tahoe, and he said they won't get it till the end of November, at this point they are just messing with us. They have had our Tahoe since early September and currently is still there. We struggled getting a rental from them, and finally after so much nagging they finally gave us a rental just to find out warranty would only cover ten days only. My wife is car-less, and still paying for it. They don't care I also Talked to GM Kyle and he suggested that i should buy a used car. I was insulted by his response, it was uncalled for and very unprofessional. The Service Manager Gary said the same thing, and now that i left a review on Yelp and Google it feels like they are taking there time to fix it. My wife got the serial number of the part the Tahoe needs, just to find out that Van Chevrolet had 35 minutes before she called and was sold. So my wife called Chase to let him know what going on, all he called say "Oh really that's a shame". Like this is really feeling like they are not doing there job right and are taking a personal issues with us. Just because we are expressing our concern with a broken vehicle they sold us. More
by Danny
Employees Worked With
Chase, Kyle and Gary
November 02, 2022
Very friendly, professional & knowledgeable staff from the lad who greeted me to Rafael Muniz Sosa, Service Rep., who handled the entire transaction. Thank you. the lad who greeted me to Rafael Muniz Sosa, Service Rep., who handled the entire transaction. Thank you. More
by miltonster
Employees Worked With
Rafael Muniz Sosa, Service Rep; Caitln @ call center.
November 02, 2022
Fantastic support from the moment I called in to inquire about the availability of my new equinox. a swift process that took less than 24 hours mostly over phone! chris sanchez was easy to work with due to about the availability of my new equinox. a swift process that took less than 24 hours mostly over phone! chris sanchez was easy to work with due to quickly built trust, clear and prompt responses to questions and partnership with other departments to make this process smooth and headache free. a FANTASTIC experience all around. More
by jessicamc528
Employees Worked With
Chris Sanchez
