AutoNation Chevrolet Gilbert

First time in 5 visits that my LOF and Tire rotation was finished in under 4 hours. My vehicle was not washed as it should have been, and I wish they would return my seat and backrest to the position they w finished in under 4 hours. My vehicle was not washed as it should have been, and I wish they would return my seat and backrest to the position they were in when I arrived. More

Made an appointment through the Chevy App and even though the dealership was booked that day they worked me in and took care of me. the dealership was booked that day they worked me in and took care of me. More

Every time I go to Autonation to get my truck worked, I am treated with the utmost respect. am treated with the utmost respect. More

The service department at Auto Nation is by far, the worst we have ever dealt with in the 15+ years we have owned Chevy trucks. We had a leaking rear window, filed an extended warranty claim, picked up worst we have ever dealt with in the 15+ years we have owned Chevy trucks. We had a leaking rear window, filed an extended warranty claim, picked up the truck and it was still leaking. Took it back to address that issue and had a check engine light, charged us $169 to update software, only to have a new error light “Shift to Park” when we picked it up. Scheduled another appointment, took it in, only to be told that they couldn’t look at it for another week? What’s the point of scheduling an appointment. Chase said he would call us after a week to get it in. Then just received a text that they can't have open tickets with the vehicle not there. We cannot be without a vehicle for a week while they diagnose it. Told him that this was unacceptable, so he cancelled our ticket. This dealership has zero customer service, they do not care about the customer or their time. Obviously they do not stand behind their work either. Do yourself a favor and don’t waste any time there. More

Our service person is Kiara. She is incredible. Always so helpful and nice.. also knowledgeable. She is incredible. Always so helpful and nice.. also knowledgeable. More

Jennifer in the service department is AWESOME! She is very easy to work with and provides fantastic customer service. I highly recommend AutoNation Chevrolet and especially Jennifer in service for She is very easy to work with and provides fantastic customer service. I highly recommend AutoNation Chevrolet and especially Jennifer in service for all of your service needs. More

Had a pleasant experience when the initial order was written up 2 years ago. Then they switched general managers and he was a jerk, they got rid of him and it all went smooth again. Bill Bonham and Doug written up 2 years ago. Then they switched general managers and he was a jerk, they got rid of him and it all went smooth again. Bill Bonham and Doug Bonham were fantastic to deal with More

Very helpful, patient, and under standing and also willing to help me in my tough situation willing to help me in my tough situation More

Service is very friendly especially Jennifer Gagnon. Work is always done correctly and on time. I appreciate the fact they keep a check on items needed and due. I will most likely be using Auto Nation Work is always done correctly and on time. I appreciate the fact they keep a check on items needed and due. I will most likely be using Auto Nation Chevy for my next purchase. More

my sales person chris sanchez was very nice to deal with and not pushy at all would recommend him to other people and not pushy at all would recommend him to other people More