AutoNation Chevrolet Gilbert

I would not recommend this dealership. Our sales rep, Alex, was nice but overall a very bad experience with the dealer itself. They sold the truck out from under us. They found another tru Our sales rep, Alex, was nice but overall a very bad experience with the dealer itself. They sold the truck out from under us. They found another truck in the back. Attempted to screw us over on the interest rate and would not honor the promotional APR. They tried to give us 7%+ APR and tell us our credit was really bad. Meanwhile, we got pre-approved online from our bank for 3% and our credit score is over 800. Then they did not honor the listed sale price on the truck. Made up several reasons (none were posted or listed) as to why we could not get the listed sale price. Each person we asked gave us a different reason. When we finally got the truck, there was a large paint chip on the door. They promised they would fix it, no problem. They sent us to the AutoNation Collision Center to get the door repainted. We picked up the truck and I'd never seen a worse paint job. The door looked like a golf ball with such uneven texture, painted over dirt particles, rough edging, etc. And the door no longer sealed all the way so you can hear wind when driving. Took 3 trips back for them to get it right and it was like pulling teeth the entire time. Still to this day the work is not complete. The door is still not sealed. Working with AutoNation Gilbert Service Center and Collision Center has been an awful experience and would not recommend an AutoNation dealership to anyone. Truly unacceptable service, especially for a $90,000 purchase. More

Quick service. All of the employees were helpful and accommodating. They had our vehicle done before the time they had stated it would be done. Service has really i All of the employees were helpful and accommodating. They had our vehicle done before the time they had stated it would be done. Service has really improved over the last 6 months. Keep up the great work. More

Great customer service and made the purchase of my family's new 2023 Tahoe very easy. Will do business with this dealer again. family's new 2023 Tahoe very easy. Will do business with this dealer again. More

I stopped at 6 different dealers and by far AutonationGilbert was the best, no hassle. AutonationGilbert was the best, no hassle. More

Reluctant to service other makes rather than Chevrolet s. x x x x x x x x x x x x More

I brought my truck in for an oil change and they not only did that but they also cleaned off most of the mud on the exterior and interior of my truck. I just got back into town and had mud all over. I really did that but they also cleaned off most of the mud on the exterior and interior of my truck. I just got back into town and had mud all over. I really appreciated them doing that and was not expecting that. More

They were very accommodating and I didn’t even buy the car there with Gary. The manager was extremely helpful and Kiara stepped right up to the plate. A good experience overall. car there with Gary. The manager was extremely helpful and Kiara stepped right up to the plate. A good experience overall. More

Was a pleasant visit and things went well on the purchase of a 2018 Toyota Tacoma but was not happy that the Truck only came with one key fob and no tool to take the lug nuts off the truck because they were of a 2018 Toyota Tacoma but was not happy that the Truck only came with one key fob and no tool to take the lug nuts off the truck because they were after market wheels. More

The service advisor Raul provided excellent service and communicated everything as needed. Friendly and helpful throughout process. communicated everything as needed. Friendly and helpful throughout process. More

Great customer service during my maintenance All journey employees were respectful and helpful. Will definitely do all my service work there. employees were respectful and helpful. Will definitely do all my service work there. More